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Is the issue in the Backlog screen? Either showing in a sprint there or in the backlog list?
Are you able to find and view the issue through issue searching?
Go to Board Settings > General and review your Filter Query for the board. Is the issue you created within scope of the filter?
Next go to the Board Settings > Columns. Are there any unmapped statuses? Is the issue you created in a status that is mapped to a column of your board?
