Epics linked to initiative not appearing in portfolio

[sharmila.patwardhan]

I have created epics with parent link as initiative. In one of the portfolios I am able to see hierarchy as initiatives and linked epics. But in second portfolio, the epics are not appearing under initiative, how is that possible when it is correctly linked and showing in one portfolio correctly.

[Roi Fine]

Hi @sharmila.patwardhan ,

Good question. I'll try to help.

A Portfolio plan is an editable view of your work in Jira. The view is defined by the plan's issue sources. In your example, I suspect that one plan doesn't have the right issue sources. Make sure to add the issue source with your initiatives.

Here are some related documents - https://confluence.atlassian.com/jiraportfolioserver/configuring-issue-sources-935577871.html 

I hope my answer helps you. Happy to answer further questions.

Roi

[sharmila patwardhan]

I can see the Epic in the portfolio, but its showing in Orphan section inspite of having correct link to Initiative

[Derek Jackson]

I ran into this today, I found the fix is to go to the Epic and just update its status do something else, then back to what it was. For some reason this makes it show up in the Plan.

[Azam Chishti]

We are having similar issue but couldn't find supporting articles to resolve this issue. When we create Epics under Initiative in Advanced roadmap they appear under "Issues without parent Epic" section. I think it's bug in Advanced Roadmap.