AI-powered Systems of Work: A New Way of Working with Atlassian – A Recap by David Bui

[david_bui]

Hello Atlassian folks!

I’d like to share a short recap of our January 15th webinar “AI-powered Systems of Work.” In this session, we talked about how to create a way of working where people and AI work together naturally, with AI built into teamwork, knowledge, and communication using the Atlassian Teamwork Collection.

We started from a simple, real situation:
many teams are trying AI tools, but only a few are turning them into clear and useful results in their daily work.

During the webinar, we covered three main parts:

1. Keynote: A new way of working with AI
   We discussed why AI often stays at the “hype” level and what can actually help:

   • Having one connected system of work instead of many separate tools

   • Letting people and AI agents work in the same place, with the same context

   • Focusing on real results, not just ideas or buzzwords

2. Live demos with real workflows
   We showed demos using real data and real workflows from:

   • Dev and IT teams

   • Non tech teams such as Marketing, Sales, and HR

   We wanted to show how AI can help with everyday tasks: summarizing information, reducing manual work, and supporting decisions, not just being a “cool” experiment.

3. Q&A: Real use cases and ROI
   In the Q&A, participants asked about:

   • How to start small and still measure ROI

   • How to connect AI to knowledge in Jira, Confluence, and other systems

   • What needs to be ready in terms of data, processes, and culture before scaling AI

What we learned together

• AI-powered Systems of Work are not about adding one more AI tool. They are about building a simple and connected way of working where AI is part of teamwork, knowledge, and communication. This helps organizations work more smoothly, see what improves, and support long term innovation.

• This topic is especially helpful for CEOs, CIOs, CTOs, COOs, and heads of IT or business teams who care about performance and daily operations.

• From my side as an Atlassian Community Leader in Vietnam, I’m happy to keep sharing real stories, examples, and lessons learned with our local community.

In short, this webinar was a small but practical step toward making AI a natural part of how we work every day, not just a trend we talk about.

Best regards,
David Bui
Atlassian Community Leader, Vietnam

P.S. If you are in Vietnam and interested in future AI and Atlassian events, feel free to connect with me on the Atlassian Community.