Summary - Team on Tour – Bengaluru: Transforming Work with Human-AI Collaboration

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Overarching Theme

The Bengaluru edition of "Team on Tour" spotlighted the transformation of work through human-AI collaboration and the standardization of practices via Atlassian Collections. Atlassian’s Cloud Platform was positioned as the secure, extensible foundation for establishing repeatable, AI-driven practices across organizations.

Key Summary of the event: (Compiled directly from personal working notes)

Adopting Atlassian Collections and leveraging Rovo (Atlassian’s AI) is essential for aligning global, distributed teams and accelerating speed to value. This new “System of Work” is Atlassian’s blueprint for maximizing team performance and technology ROI.

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Key Strategic Pillars & Announcements 

Rovo: The AI-Powered Teammate

Rovo is Atlassian’s new AI teammate, unlocking knowledge, solving complex problems, and driving work forward. Features include Rovo Search, Rovo Chat, and the customizable Rovo Studio (for building AI agents and workflows, supporting Forge Apps). Rovo is evolving from a simple Gen AI 1.0 model to a true collaborator that can take action automatically. Included in all four Atlassian Collections: Teamwork, Service, Software, Strategy.

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1. Teamwork Collection: Faster, Smarter, Together

Integrated Suite: The collection combines Jira, Confluence, Loom, and Rovo to enable faster, smarter, and more cohesive team collaboration.

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2. AI-First Service Management & Service Collection Expansion (Service Collection)

Service Collection: Jira Service Management (JSM), Customer Service Management (CSM), Assets, and Rovo. Customer Service Management (CSM) app is now generally available. Assets is now a global platform app, connecting physical assets to digital teamwork. Focus on AI agents for service delivery, seamless human-AI handoffs, and critical service uptime.

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3. Boosting Software Delivery (Software Collection)

Software Collection: Rovo Dev, DX, Pipelines, Bitbucket, Compass. Rovo Dev acts as an agentic AI for developers, assignable to code. DX (Developer Experience) generates KPIs for team productivity. AI is used to improve roadmap prioritization, incident resolution, and technical debt reduction.

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4. Strategic Alignment (Strategy Collection)

Strategy Collection: Focus, Talent, Jira Align. Enables organizations to plan, track, and execute strategy in one hub. Jira Align customers now receive Focus and Talent for free, unifying enterprise planning on Cloud.

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Technical Deep Dive for Cloud Architects

Security, Compliance, and Data Residency

• Guard for enhanced cloud security.

• FedRAMP compliance for public sector.

• Atlassian Isolated Cloud coming in 2026.

• Incident Management and MTTR optimization with Rovo’s secure architecture.

Multi-Product Integration & Automation

• Rovo Studio for building agents at scale (supports Forge Apps).

• Connect integration framework now open for Atlassian Developers.

• Human-AI Handoff: AI can create Jira tickets and transfer full transcripts to team members.

• Rovo Ops for Root Cause Analysis (RCA), with integrations to New Relic, Dynatrace, etc.

Large-Scale Cloud Enterprise Migrations

• Atlassian Ascend program supports Data Center to Cloud migrations.

• Cloud Platform trusted by 80% of the Fortune 500.

• Enterprise scale: Jira (100K users), Confluence (250K users).

• Atlassian Collections help optimize investment and speed to value.

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💡 Summary

AI-generated video based on personal notes taken during the event. 

Atlassian’s "Team on Tour" in Bengaluru set a new standard for how teams can leverage AI and standardized practices to drive business value. The focus on Atlassian Collections and Rovo AI marks a pivotal shift toward a unified, AI-powered System of Work—empowering teams to collaborate, innovate, and deliver at scale.

[Nagarajan Balasubramanian]

Super excited to say that I had the privilege of connecting with our APAC Community Manager @Tamanna Godara and the absolutely awesome Community Champions! 🙌   @Deepak Rai @Siddharth Shukla 

The energy, inspiration, and insights were on another level — feeling so grateful and motivated!

Tagging : @Chris Shernaman  @Blake Hall