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Re: Virtual service agent cannot find answers for some users
Question
Answered March 3, 2025
Re: How do I improve our JSM virtual agent?
Question
Answered October 16, 2024
Re: Re: JSM June 2024: Ask me Anything (AMA)
Question
Replied June 24, 2024
Now in beta! Virtual agent on the help center
Article
Posted May 20, 2024
Thanks for bringing this up. Yes, we will factor in both...
Article
Commented June 12, 2023
Hello everyone Thank you for taking the time to send your...
Article
Commented May 25, 2023
Hi As of now the ability to add canned response in the...
Article
Commented May 16, 2023
Re: Cannot Setup Canned Responses in Service Desk
Question
Answered May 12, 2023
Hi Yes, shared Canned responses can only be shared wit...
Article
Commented May 11, 2023
Hi Only project administrators can create shared canned...
Article
Commented May 9, 2023
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