Hi! What would be the best option for our team in terms of issue assigning if we are a team of three different time zones and new issues should only be assigned to 'online' users? Also what do...
Hi, Probably someone asked this question before, but I can't find something that is matching my requirement The context I'm setting up a schedule for assigning issues to a group of s...
I use Jira automation rule to distribute incoming tickets in a round-robin manner. After the list of people is edited (some people added/removed to the list), does this reset the round-robin logic? M...
I have an automation which assigns the issues to a group of 4 users, now if one of the users is on a leave then I want to handle that exception so no tickets get assigned to that user. Also I want...
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