Opposed to creating two seperate IF Conditions, is it possible to include two statements in the "Second Value" field? For instance: Example: First Value: SUMMARY Condition: DOES NOT C...
I a driving myself down a rabbit hole and probably confusing myself more then not. I have one rule that I want to create. Pretty sure I need an OR statement but unsure on how to do it... IF...
...If another mail with the case number in the subject (or in the text) is received, this mail should be added to the existing case (even if only as a comment - it doesn't matter). If the new mail is o...
...iming for: V-impact = 1 if Time Saved <= 4 V-impact = 2 if 4 < Time Saved <= 8 V-impact = 3 if 8 < Time Saved <= 12 V-impact = 5 if 12 < Time Saved <= 20 V-impact = 8 if 20 &l...
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