I would please need help in transferring ownership of our organization because the previous owner left the company and we no more have access or the possibility to access his account or email inbox.
Hi @Isabella Atzl
We would generally recommend to reactivate the user's email box, by checking with your IT team first, if the domain is owned by you.
Even with that in mind, we have created a support ticket on your behalf, since there are validations and sensitive data that cannot be shared publicly here.
Please find it at the url https://support.atlassian.com/requests for open requests, for PCS-3*****2.
Hope that helps!
Regards,Jessica
Hi @Isabella Atzl ,
you need to directly talk to Atlassian support. I have alerted them to this question.
thank you!
Thank you Jessica! Accessing the email inbox of the old owner is not possible. Unrestricted access without consent would generally risk violating the former employee's data protection and privacy rights.
Thank you for the update, Isabella.
Please keep an eye on the support ticket raised on your behalf, as we should be sending an update soon there!
If you have any additional questions or comments regarding it, feel free to share there as well.
It looks like you're new here. Sign in or register to get started.
