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Is there a way to bulk change email addresses in Crowd or Jira, or both for those of us w/ both?

Rob Horan
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July 27, 2018

My company got bought by another company.  We are migrating people's addresses from say a@b.com to c@d.com

Rather than having to go to every bloody user page and go through the 1000 steps to update a single piece of data, is there a way to feed a list of names and addresses to change?  Maybe old address, new address in CSV format?

I should mention its not just a domain change, the naming convention has changed as well. 

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Edwin Kyalangalilwa
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July 27, 2018

Hi @Rob Horan,

This is definitely possible and much easier when you have a CSV to read from.

Using the REST API - write a script that reads the CSV and makes a update call to Jira.

api/2/user

For example a PUT request to

/rest/api/2/user?username=oldusername

with this data

{"Name":"newusername","EmailAddress":"newemail@email.com"}

 Let me know of any questions.

Rob Horan
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July 28, 2018

Can this be done for Crowd?

Edwin Kyalangalilwa
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July 29, 2018

Yes. 

Crowd REST resources

Crowd as well has this endpoint .. that updates a user

PUT /user?username=USERNAME

Updates a user

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