Hello Fellow Atlassians!
Is there a group for MSP's to meet up and compare notes on how we are using the Atlassian Suite of Applications with our variety of cleintele.
I feel like Jira Service Management is an excellent ticketing platform for both in-house IT Help Desks and MSP Service Desks, however as an MSP, there have been many times where I felt like we weren't using the application to it's fullest potential and weren't leveraging all of the features properly. I'd love to be able to get together with other Jira Service Management using MSP's and talk usage, reporting, and intergration as well as swap ideas.
Thank you
Sam
I'd be open to this as well!
Yep, count me in as well. Maybe we can get the Community Team to set us up a group?
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Agreed - that would be great. I'm sure I'm missing a million ways I could be improving mine and the users experience on JSM!
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We at times have similar thoughts. Would be great to join a group discussion.
Thank you for bringing the topic forward.
Natalie
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