Welcome Wednesday: What do you want for Christmas from Atlassian?

[Jimmy Seddon]

Happy Wednesday Everyone!

Christmas is just around the corner. I just finished making a list for Santa with my 4 year old. That gave me inspiration for this week's question for you all.

If you could get just one thing from Atlassian as a Christmas gift, a feature or a fix for any Atlassian product, what would it be?

This was a hard one for me, but I think based on the current needs of my company:

I would love to see the JSM Insight macro for Confluence Cloud finished.

I know Atlassian is working hard on it, and I can't wait to start using it!

Alright everyone. It's your turn. Let me know in the comments what you would love to see. Santa may be watching ;)

Have a great rest of the week!

[Jimmy Seddon]

A BIG welcome to all of our new member to the Community you are here just in time for Christmas!

@Wang_ Qiang @Jakub Cieplinski @Mark Segall @beck @Jaxon Nix @Sharona Keren @james gaulden @Nike @Szymon Kownacki @Timofey Teterin @Vitor Seabra @Jenny Zhai @Christian Drunkemühle @Goethals @Himanshi Sharma @Holger Thiemann @Kevin Zuniaga NHP @Kirk Gould @Kristian Lind @Louis D @Olliver Naused @Poobalan Maniam @Steve Schaefer @Sudheer Konikal @Vickie Capes @Alex Kenny @Amit Rawat @asachdeva @Aviva Hu @Calin Durnea @chandrashekar @Chelsea Roberts @Chloroplast games @Dacota Li @Debbie Charles @Derek Kwas @Devin @Eric Rosenfield @Gábor Kollár @Jakob Hingst @Kelsey Reed @Kevin Bonds @LAVERNE @Lucas Gabriel Rezende dos santos @OmarBensad @Rich Bean @Shabbir Hassan @SharmilaJira

[Jimmy Seddon]

A BIG welcome to all of our new member to the Community you are here just in time for Christmas!

@Sowmya V @Spencer Karrat @susanzat @Vishu Choudhary @Вера Ложкина @김영광 @Tracy Kim @aa2323 @Aaron_김윤호 @Aayush K @Freddy Murillo @Alec Burton @Alessandro Di Guido @Alvin Bolastig @Anal A Nadgouda @ANDREAS @Anna Antretter @Arundathi @Atanu Banerjee @Bilal Mustafa @burak.aydin @chinmay borkar @Connor Jennett @Dafydd Johns @David Calvo @Debbi @Dominykas Vilipas @Doug Gilmour @DP IT @Eddy Njiki @Emils Rudbahs @gareth.thackeray @Grant Russell @Ivan Mantrov @James @Jan-Peter Schulz @Jason Barnette @Jenny Miller @Kajal Kuwar @Karolina Wons_SaaSJet @Kaïs Albassir @Kevin Ruby @Kristy @Kyra Williams @Laim Noah @Lapahn @lena malik @Leslie Rieger @Li

[Jimmy Seddon]

A BIG welcome to all of our new member to the Community you are here just in time for Christmas!

@Lisa Bishop @Liz Shaw @Marko Puk @[deleted] @Martin Brampton @Matt Joyce @Melissa S @Michael C @Miha Mallinger @Mumin Salimov @Nicholas Franco @Nick Stone @Nova @Olzhas Ahmatullin @Pawel Bah @Perri Strachan @pradeepani @rajp @Rakeshp @Ramzan Ashraf @Ratnakar Neelati @Rhisiart ap Gwilym @Rituresh Verma @Robert Winterfeld @Sally Gillett @Sanket Sutar @seanmk @Sergey Kurchatov @smart usang @SMV LTD @Soukaina Khalloufi @Stefan Thiem @Ijlal Nasir @Taupheeq Omar @Thái Thanh @TJ Sorensen @Tom Carr @vku @Wayne Desmond @Yichi Zhang @Константин @הגר לוי @小钿 贺 @Ayzhan @Gijsbert @Naveed Ahmed @Shana @Администратор @Alice Ma @Ansuman Somasundaram

[Jimmy Seddon]

A BIG welcome to all of our new member to the Community you are here just in time for Christmas!

@Aurea Del Moral @Brandon Dilmore @Cenk Kiliç @Chris Bubel @Sophia Almada @Steven Barillas @Taira @Warren Marusiak @aaron @Abhishek Thakur @Abrarul Huq @Adil Raza @Aditya Guru @admin-nwalter @aghilas @Akshay Kadam @[deleted] @Alex Ferguson @Alex Mason @Alexsandrs Pilugins @Alice.TaiJM @Aliza Bleier @Alyssa Barrett @Amber Harmon @Amr Darwish @Daniela Devesa @Andrea Hudson @Andrea Smart @Andreas Kropp @Andrew Coubrough @Andrew Landmark @Aniket Bhanse @Animesh Banerjee @anirudhaku @Anna Palazzo @Anthony Cavanagh @Antony Chea @arinblack @Ashraf Madkour @Aster Bekele @Atif Babary @Ayush Ojha @b_akkerman @Bakhodir @Bharath Raj @BhavaniM @BoC EDMM Project Team

[Jimmy Seddon]

A BIG welcome to all of our new member to the Community you are here just in time for Christmas!

@Brian Pokroy @bunny @Candace Rhodes @Charlie Gavey @Chetan Korat @Chris Abel @Christina Parthenidou @cloudy tech @Colin Gebhart @Corey Webster @dakulig @Damien Isaac @Dan Robinson @dario @Darren Zack @Darryl Sacks @David Busby @david malan @ROIKA @Deepak Gangavarapu @DESMARIS Manuel @dhandapani @Didier Earith @Dziyana Baravik @Ed Sullivan @Eitan Nargassi @elena.zhuvagina @Elijah Taise @Emma Nygren @Emre Can Şahan @Erdem Bilir @Evan Emerson @Evelyn Vargas @Faisal Khan @Felipe Ardila @Frank Wong @Frederick @Gajender Tyagi @Gareth Sykes @Mr Pay Day @Giovanni Lancianese @Gurney L Garrett @Gábor Tóth. @Hani Haider @Hemanth.RajagopalNagarajan @hh @Holly Ivel @Irina Tam @IT Solutions @Jacob Pipta

[Jimmy Seddon]

A BIG welcome to all of our new member to the Community you are here just in time for Christmas!

@Jagadeesh Kumar @James Mwombela @James Smith @jamesgillett @[deleted] @Javis @Jayachandran Palanisamy @Jean Samsel @Jessica Malloy @JH Z @[deleted] @Joe Barty @Johanna Merriman @John Denton @Jorashin bish @Jorge Maldonado @jorgefelix.siverio @Jose Tejada Claudio @Joseph Wright @Joshua Bertaut @Joshua De Guzman @Jp @Juanmi @justin okoli @jychang @Jyoti Chakraborty @Karthik Giridharan @Kate Bourland @Katharina Frohs @Kathryn Gauger @Kathy Moore @Kayleigh O'Brien @Kertana Devi @Kevin Belzer @Khalid @Kris B @Krishnasri Divakaruni @Kristian @Kristina @kshivshette @Kyle Heimann @userkylie @Laliv Elor @lawrence @Lisa

[Jimmy Seddon]

A BIG welcome to all of our new member to the Community you are here just in time for Christmas!

@Lisa Mendoza @Lisa Ward @Lu Xu @Mahindar Leburu @Malcolm Edwards @Marie-Luise Schmidt @Mark @mark.sabo @Marko Urh @Marsik @Martin Jehle @Maryam K @marylou_ccvi @Maya Firizin @Michael.Doros @Mike.Smollar @Milan Zádrapa @Mohalkar, Ganesh @Morgan Govender @MrAtheist @n.anumulapalli @Nastya Polyshuk @Niall Trundle @nicholas inglis @nicolas.frank @Nicole Gosling @nishadi.nuwanmini @Nitsan Hasson @Mat @Oalimerko @omender_yadav @omkar joshi @OTSU @Pascal Graf @Patrick Dörig @Patrick Welsh @Perla Miranda @Peter Balderston @Pierre Hoffmann @Puja Mehra @Radoslav Azmanov @Raj Mandalia @Rajavelu SampathKumar @ramon @Ramon Gonzalez @ramu1803 @Raymundo Garza @rebecca.ingram @Renzo Venini @Ricardo N. Ponce

[Jimmy Seddon]

A BIG welcome to all of our new member to the Community you are here just in time for Christmas!

@RickC @Robert Lee Cox @Robin Turner @Roxane Neal @rsats72 @Ruairi Laughlin-McCann @Rukshan Perera @Samantha Mireanu @Sameera Kumarasingha @Samrith Chanda @samy_ibelaiden @Sandeep @Santosh Pisapati @sari sasidharan @Sean O'Shea @Sebastian A_ Montanez @sebtools @servicedesk @svnc @Sharon T @shon issac @Shraddha K Goswami @Simeon Voegelin @Sonia Walton @Sophie Johnson @spiroch @Stefano Guerrero @Stephen Szyszkiewicz @Sujit Emmanuel @support @Tammie Phillips @Tara Kuhner @Test MFS @Thirumala @Tony Woodall @TP Criativa @Vaneshree Gounden @Vannah A @Vincent Arancio @Vladimir Krazhanivski @Wang Rui wangsp02@cnnp.com.cn @Wayne Ennis @Yael A_ Eichner @Yaneli Corral @ydcool @Ye Ye Htike Thu @Zach Dimond @Zach Rozinsky @Zucchero Cafe

[Jimmy Seddon]

A BIG welcome to all of our new member to the Community you are here just in time for Christmas!

@Александр Курочкин @Алексей К @Киселёва Юлия @Монина Элина @Полина Биктагирова @เกลียดจัง คน HACK @タクヤ マツモト @往古　亮人 @韩东 @Muhammad Idrees @danilo_costa @varsha dongre

[Dirk Ronsmans]

Though one @Jimmy Seddon cause I have a lot of things on my wishlist :) It might even be longer than that of my 2y old ;-) 

I think the one I get asked about the most from clients is the ability to have more possibilities when it comes to Insight Imports. Both scheduled and more sources (such as SCCM, SQL, Azure,... )

A close second which I will keep mentioning till i retire probably is a mechanism to create business process workflows :D

Atlassian Santa! I'm counting on you!

Anyhow, Happy holidays everyone!

[Jack Brickey]

I would love to see support for JSM customer profiles. These would include custom fields that could then be leveraged in the issues opened by the customers. For example: organization, contact info, Active/expired support contract, etc.

[Dirk Ronsmans]

Especially if it's (also) stored within Insight so you could also leverage it with Contract Management! (atleast that's our workaround right now :))

[Jack Brickey]

Yes and in all fairness I really need to engage with Insights (hopefully to be rebranded soon BTW) to understand what all I could gain from it. 

[Jimmy Seddon]

Ohh I really like this idea!  Good call @Jack Brickey!

[Nic Brough -Adaptavist-]

I'd like to add and improve "customer insights" - that started from the really basic idea that when a customer raises a Request, it can be useful for the Agent to see some detail about the customer and their organisation on the issues, without having to go look it up somewhere. 

But if you extend that to users, across JWM, JS and Confluence, you can gain a lot of insight about not only external customers, but how your user base is using Jira and Confluence.  Which you can really use in improving your services.  One of the things we do for clients is show them how connected their various teams are and where they connect well, and part of that comes from our Jira and Confluence data.

Oh, and before anyone else metions it... Cloud-6999 ;-)

[Dirk Ronsmans]

CLOUD-6999 ...

[Nic Brough -Adaptavist-]

Sorry, I couldn't resist it!

[Test MFS]

Swags :)  ?

[Jimmy Seddon]

@Test MFS Welcome to the Community!

Be sure to keep an eye out there are MANY opportunities to earn swag on the Atlassian Community!

[John Funk]

I would like for Santa to bring fixes for all of the decades old open JAC tickets. 

Or that Santa would close them and wish the request a good night. 

[Jimmy Seddon]

I agree with you @John Funk!  Sometimes it's better to simply say "this is never going to happen!" and be done with it than keeping it around year after year.

[Jack Brickey]

I'm just going to revoke @John Funk 's access to JAC. ;-)

[John Funk]

HAHAHA - That might make me less stressed.  :-)

[Dirk Ronsmans]

But @John Funk ! What about the FOMO!? All those tickets that you'd never knew existed..

[John Funk]

My problem is all of the tickets that I ALREADY know exist.   LOL

[Fun Man Andy]

...and most of those raised by your good self

#YEET

😅

[Thorhalla Gudmundsdottir Beck]

When I asked my twelve year old what he wanted for Christmas he just shrugged and went back to his room to play Garry's Mod. O.o I think he may be broken! XD 

But I can't think of anything either so maybe we're just both very happy with what we've got ;)

[Tony Woodall]

Hi all!

Not really an ask, but more something I spotted on the recent recent High Velocity: ITSM World Tour - Dynamic forms baked in to Jira.

Maybe I've missed it but this functionality without having to add a new App looks to be fantastic and would make such a huge difference in our Service Desk implementation, being able to change the questions asked as a customer enters the required details.

When is this coming out, or is it something that's there and I haven't spotted how to switch it on?!

Cheers and a Merry Christmas everyone :)

[Dirk Ronsmans]

Ah Yes, the ProForma integration on the Cloud platform :)

That should still be coming this year according to the roadmap! You probably know they don't just turn something on for all instances at once so it could take a couple of weeks when you see it but I'm sure they'll send out more communications about it

[Jack Brickey]

yep I only have the Forma version...still waiting on the Pro version! 

[Kerri Shirey]

https://jira.atlassian.com/browse/JRACLOUD-75868

[Jena Slezak]

Ooo love this question! Excited to read all the answers

[Zach Rozinsky]

Thanks, @Jimmy Seddon!

I would love to see Jira Work Management better incorporate epics. Specifically, being able to show parent / child relationships on the list view (like how task / subtasks are displayed) and adopting the swim lane grouping feature on the board view like Jira Software. This would be a major improvement and would allow JWM users to use the platform more fully.

Link for reference: https://community.atlassian.com/t5/Team-managed-projects-articles/Feature-Announcement-User-based-Swimlanes-for-Next-gen/ba-p/1357909?tempId=eyJvaWRjX2NvbnNlbnRfbGFuZ3VhZ2VfdmVyc2lvbiI6IjIuMCIsIm9pZGNfY29uc2VudF9ncmFudGVkX2F0IjoxNjM5MTU1NTMwNzMxfQ%3D%3D

[Jorashin bish]

@Jimmy Seddon I would like 1 bitcoin for my Christmas 

[Jimmy Seddon]

@Jorashin bish how about I give you a "jimmycoin" instead.  I guarantee the value is bound to go up ;)

[Jorashin bish]

• I see what you’re doing I’ll be on my way

[Fun Man Andy]

@Jimmy Seddon - I like to early adopt new crypto... put me down for 100 jimmycoin plz

[Taranjeet Singh]

@Jimmy Seddon I want to book 100 Jimmycoin for me as well! Please direct me to the relevant JSM portal

[Fun Man Andy]

I cannot believe no one has asked for this one yet....

A magic MIGRATION BUTTON. One enters the SEN License admin overview and there's a button that says "Jump to Cloud NOW" and then...
^BOOM^ 💥
Server is migrated to Cloud effortlessly and seamlessly.

[Jack Brickey]

Well while we are wishing…Free licenses for life and an ice cream sundae.

[Fun Man Andy]

Agreed!!! 🍦

[Fabricio Carvalho]

OMG! ok, ok, just one right?... 

Agile Portfolio View /Manage!!!

List of all selected projects with some agile status evolution! that would be awesome guys!!!!

Thanks!

[Taranjeet Singh]

That's a really great question, @Jimmy Seddon ! 

I would love to see the ability to migrate any app data from Server to Cloud using JCMA or CCMA, and make it a smoother and seamless migration experience for users.

If not all, atleast the apps that provide workflow customizations & automations like ScriptRunner, JMWE, JSU, Automation for Jira should be migrated fully using JCMA.

Happy holidays, and Merry Christmas to everyone!