Trello Cards Disappeared!

Natasha Vassallo
Contributor
November 11, 2022

Ok  (sad face), this is not a good start.  I have no idea what I clicked for this to happen.

I have four headings that all show up, except the cards are hidden - I hope!

It says 6 cards or 10 cards, etc. but where are they?

My entire screen background changed as well.  The last thing I did was add a picture to a card.  I guess I clicked the wrong button the second time I added a photo.  The first time worked very well.  

Does anyone know how to get my cards to show again?

 

Friday night blues!

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Hamza Chundrigar
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November 11, 2022

Hi Natasha,

Can you confirm if you don't have a filter applied to your board (this may be why those 6 cards are hidden)?

What browser are you using? For instance, if you're using Chrome — are there any extensions that might be interfering with your Trello Board? Can you try logging into your Trello from an incognito window and see if the situation persists?

Have you tried reproducing this situation using a separate browser (i.e. Firefox, Edge, etc). It's possible that you might need to update your browser.

 

Regards,

Hamza

Natasha Vassallo
Contributor
November 11, 2022

Thanks for responding!  I am not sure where the filter could be applied.  I am using Edge as my browser.  I will check on the filter and let you know.

Natasha Vassallo
Contributor
November 11, 2022

You guys are the best!  I went in Incognito and there are all my cards in tact.  So, now why is that happening?  Do I need to remain incognito?

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