Hello from new member David McMurrey; question!

David McMurrey
Contributor
September 28, 2023

Hi, I teach technical-writer wannabees at Austin Community College (Austin, Texas USA). I'm trying to create a Confluence course for them. I'd like to include one unit on issue/bug/defect tracking using JIRA.  That is an important function in JIRA, right?

Can anyone give me some guidance on where to start, what to read?

David McMurrey
email: admin@mcmassociates.io
Austin Community College
 https://mcmassociates.io/dmz_index.html

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Alfredo Negrete
Contributor
September 28, 2023
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David McMurrey
Contributor
September 28, 2023

Thanks so much, Alfredo -- David

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 28, 2023

@David McMurrey -

Hi David:

Take a look at the "agile" page from Atlassian - https://www.atlassian.com/agile  + Free learning path courses from Atlassian University - https://university.atlassian.com/student/collection/850385/path/1083901

Those pages will provide you with a vast amount of information for your course design.

Hope it helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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David McMurrey
Contributor
September 28, 2023

Thanks so much -- David

J Conners
Contributor
September 28, 2023

Hi , This is very high-level information about bug tracking with Jira: https://www.atlassian.com/software/jira/features/bug-tracking

Additionally, this covers using Jira and Confluence together: https://www.atlassian.com/software/confluence/resources/guides/extend-functionality/confluence-jira

Note: there are "widgets" / macros available on a Confluence page that can pull Jira issues into a Confluence page, https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/

as well as a Template in Confluence for pulling in Jira issues. You can filter these to only show Bug issue-types for a particular project.

Hope this helps!

J

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David McMurrey
Contributor
September 28, 2023

Thanks! In just half a day I've gotten all the links I need to set up a neat little JIRA bug-tracking unit for my students. Woo-hoo! Thank you all. 

David McMurrey
Austin Community College
 admin@mcmassociates.io
 https://mcmassociates.io/dmz_index.html

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David McMurrey
Contributor
September 29, 2023

Thanks to all of you for your help and support. I have set up the beginnings of a Jira issue-tracking unit for my tech-writing students here at Austin Community College (Austin, Texas USA):

https://mcmassociates.io/confluence_course/jira_tracking.html 

A bit long-winded; working on that. Is the process I outline on target for how the Jira tracking system is used? (I'm reliving my IBM AIX days)

-- David
https://mcmassociates.io/dmz_index.html

Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 30, 2023

Hi @David McMurrey ,

 

Welcome to the community. You may want to look into this free course as a guidance for introducing students to Jira.

 

https://university.atlassian.com/student/path/815443-jira-fundamentals

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David McMurrey
Contributor
October 1, 2023

Thank you, Benjamin. Does this go to just you, the thread, a group or the entire forum? 

-- David McMurrey

Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 2, 2023

Welcome. Not clear on the question. However, the course is publicly available for your students to check out. 

Alfredo Negrete
Contributor
October 2, 2023

David...when you respond, it goes out to the group and not specifically to only one person

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