☕ Weekly Atlassian News Roundup | 20th November 2023
November 20, 2023 edited
Happy Monday ☀️
Last week, Atlassian announced improvements to Jira Work Management, Jira Service Management, and Confluence Whiteboards! And if you're using Atlassian Analytics, don't miss the unique feedback opportunity 👀
New advanced view settings in JWM allow you to keep filtering, grouping, sorting, and layout preferences when switching between projects. You can also organize your tasks with colorful categories right from the table view. JWM Premium will soon include a new Approvals feature, integrating approval steps into workflows.
Customer service management is now available on all Jira service management plans. You can access a dedicated page with detailed information for each organization and customer. A new feature, "Developer escalations", allows agents to escalate issues directly to developers. You can also find more details about customers in the Customer Context section in the issues and use customer context APIs to sync data with CRMs.
Smart Sections help you automate actions between whiteboards and Jira, and you can use Line Labels for easier diagramming or a new hide cursor to reduce distractions. Atlassian is preparing for General Availability (GA) next year!
Bitbucket Cloud introduces a new feature for batched comments in pull requests, allowing users to submit all feedback at once, reducing email notifications.
Atlassian invites its Analytics customers to participate in research on its beta "natural language to SQL" feature and chart creation process. The session will last 45 minutes, and participants will receive a $75 e-gift card.
Learn about four main reasons for lack of focus: being tired, negatively impacted by bad news, multitasking, and disliking what we do. If any of that sounds like you, look at the article where you can find actionable tips on dealing with each cause.
For example, did you know that lack of sleep harms your brain cells and focus? The scientists ran an experiment on mice and found that after three days of only 4-5 hours of sleep, the mice lost 25% of the neurons essential for brain alertness.
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
5 comments