Automated email notifications from community.atlassian.com resulting in DNS auth DMARC Failures

[Justin Warwick]

FYI, I have consistently been getting these DMARC fail notifications from automated community notifications for a couple of weeks at least. They are almost certainly generated by replies to messages I have posted. I couldn't find information about reaching postmaster, and it seemed inappropriate to file an actual customer software support request, so I hope a community manager can raise an issue internally at Atlassian.

  -- Justin Warwick

-----Original Message-----
From: Administrator <postmaster@bry.com>
Sent: Friday, January 19, 2024 02:28
To: Justin R. Warwick <JWarwick@bry.com>
Subject: [Postmaster] Content Alert Notification

This is a content alert notification message.

The message indicated below matches content alert policies set by the system administrator(s).

Message information:

Sender             : "Atlassian Community" <community-do-not-reply@em.atlassian.com>

Intended Recipient : Justin R. Warwick <jwarwick@bry.com>

Message Subject    : [Atlassian Community] Your comment has been liked

Message Date       : Fri, 19 Jan 2024 10:28:00 +0000 (UTC)

Message Status     : The message has been placed on HOLD - action required

Content Policies Triggered:

DNS Authentication: DMARC Fail

[Nic Brough -Adaptavist-]

Hi Justin,

Yes, it's been a known problem for a few weeks now (early December if memory serves).

I was able to turn off my email provider's spam filtering, but that's not ideal - I do get a couple of other things going to my community account, so I'm getting a few more spams get through.  Of course, not everyone can change their provider's spam filter settings either.

The Community team are aware and they're looking into it, but there is no easy fix at the moment.  More detail in the announcement about it.  I would watch that for updates.