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user "deactivated"

David Romano Vieco
David Romano Vieco
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November 25, 2024

I dont know why, but overnight one of my collegues have the message that his account was deactivated... Im the owner of the board, and i cant invite him again. Can you help me? how can i rejoin him to the board?

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vikram
vikram
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November 25, 2024

Hi @David Romano Vieco 

Welcome to Atlassian Community. 

If you are on Trello free space and total number of users from all boards in your work space exceeds 10 members, then, it is possible that, one of the members access will be deactivated and you cannot add them. 

If you have paid subscription please raise a support ticket directly from below URL so that your issue is resolved ASAP. 

https://support.atlassian.com/trello/

Vikram P

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