Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,459,898
Community Members
 
Community Events
176
Community Groups

"the moment a card is due" doesn't work with completed due dates

Hi, I'm new to Trello and was attempting to have a due date command that when a card with a complete due date was due, the due date would be set back to incomplete and a new due date would be set to 24 hours in the future. However I can't seem to get this "the moment a card is due" trigger to work for cards with complete due dates.

I tested it with a card that was incomplete and it worked fine but if it's ticked as complete it doesn't work, not even with the more specific "the moment a card with a complete due date is due" trigger. The log says that the card is being tracked, but nothing happens when the due date has been reached.

 

Can anyone help me with this?

1 answer

1 accepted

1 vote
Answer accepted
milynnus Rising Star Jan 19, 2022

@CrimsonDrakon 

Would this work ?

Screen Shot 2022-01-19 at 7.27.44 PM.jpg

First part works, second part doesn't.

But in any case, if I'm reading this correctly, wouldn't this instantly change the due date when the card is marked complete? Which isn't want I intended.

I'm trying to get the card so that say the due date is 11:59PM, and I mark the card complete some time before then. I want that when the due date comes, the card is put back at incomplete and the due date set for the next day 11:59PM. This doesn't seem like it would do that, unless I'm misunderstanding something.

I'm thinking "the moment a card is due" trigger not working on completed cards is a bug, but I'm not entirely sure

@CrimsonDrakon 

I thought you want to keep the date and time. If it is 23:59 just use “tomorrow” and you do not need to trigger the due date change by modifying the card name.Screen Shot 2022-01-19 at 8.13.11 PM.jpg

Okay I will try this and see

milynnus Rising Star Jan 19, 2022

@CrimsonDrakon 

I understand your initial problem which is there is no trigger for when it is marked complete - but you end objective is to set the due date forward to the next day when work is completed you really do not need to wait for the card due date.

I tested the above it does switch the card to incomplete.

A completed card with a due date does not trigger and it realistic. 

All the best...

Like Eiji Suzuki likes this

@milynnus 

Okay, this is a step closer to what I want, thank you for help.

Is there a way to keep the card as complete until a certain time? Like, say for the rest of the day until midnight, and then changing to incomplete on the next day?

milynnus Rising Star Jan 19, 2022

@CrimsonDrakon 

Unfortunately, Trello calendar does not allow you to collect all cards with "completed" status and then set them to incomplete. You will have to use Calendar to run something at 23:56 that sets off a trigger to collect the cards and set them to incomplete. 

Okay, understood. Thanks for taking your time and providing all the help you've given me with my issue. Hope you have a wonderful day!

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events