cancelling subscription

Malin Arnesson
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November 25, 2024

Hi,

Is there any way to contact the support team?
I keep getting invoices and I really can't find out where to cancel the paid plan. 

I have account with two email addresses and I can't figure out what of them is the paid one.  and I tried to follow the links in the support documentation on how to find "my subscriptions" but I just can't find them. 

 

For example when I logged in here, it say I am on the free plan

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Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 25, 2024

Hi @Malin Arnesson and welcome to the community,

Please use these instruction to cancel your subscription: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

OR

you can raise a request here https://trello.com/contact or here https://support.atlassian.com/contact/

Malin Arnesson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 25, 2024

Hi, thank you. But i do not see the Billing tab as per the instructions. it also say i am on a free plan. That is why I can not contact support. 

Still, I do keep getting the reciept of payments.  

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