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butler automation not working to check item of linked card

Hi all,

I have a "butler" question. I am trying to do task dependencies, as explained in  https://help.trello.com/article/1165-task-dependencies  but the checking the item part when a linked card is completed is not working for me.

Untitled.png

When the card is moved to "Done (...)" the comment is posted in the linked card but the item does not getchecked...

That means that it can find the linked card, but for some reason {triggercardlink} does not get checked 

 

You can see it in the screenshot below

Untitled 2.png

 

Any ideas? Thanks!!!

 

Cheers

3 answers

Hi

Execute the rule, then from butler panel, go to Account 》》Usage Log. Can you give a screenshot of the log ?

You will see an error, if not, you will see a trace like this

I completed item "https://trello.com/c/jZP" of checklist "Sub Tasks" in card https://trello.com...

 

thanks for your reply Ludo!

Screenshot 2020-02-13 at 09.08.40.png

it seems that the {triggercardlink} is looking for https://trello.com/c/KLbcMfaS   instead of https://trello.com/c/KLbcMfaS/28-card-1

As a test, I modified the query to manually look for https://trello.com/c/KLbcMfaS/28-card-1 (not using triggercardlink)... and it worked

How can I fix this issue and tell butler that {triggercardlink} should be the full URL [ triggercardlink + triggercardname] ?

Thanks


According to me, it is a bug.

As a test,  you should try just with {triggercardname}

As an another test, try this 

when a card is added to list "Done", for each card linked in the attachments, check item "{triggercardlink}"

 

both tests don't work

 

I must be a bug so. thanks!

The variable triggercardlink works for me. You should contact trello support to ask if there is a problem with your account settings.

Like Gain likes this

I will contact them (sorry, I missed your reply)

 

Thanks Ludo

Make sure that links between cards are valid.

Check the link parent->child on the checklist and link child->parent on the attachment section. 

Check rule is enabled on the board

Check the usage log, if this doesn't work.

Trello support got back to me, and they could reproduce the problem on their side

{triggercardlink} uses the card shortURL (without the card title at the end. So, the checklist item uses the full card URL (including the card title), it won't work

 

They will contact the Butler team to find out whether that is normal behaviour or a bug

 

Cheers

Very strange. Maybe, try to create a new account, just with 2 linked cards and one rule with the  variable {triggercardlink}.

0 votes

Hi,

I had the same problem. It turned out to be the creation of the links:

when an item is added to checklist "sub-tasks" by me, convert the item to a linked card in list "sub-tasks" using using pattern "[{cardname}]({cardlink})"

 After I removed

using pattern "[{cardname}]({cardlink})"

from the rule and recreated the links, then automated checking of the item in the dependent card with the Butler rule works for me.

claudius

I had the same problem when following https://help.trello.com/article/1165-task-dependencies
Appending {*} to {triggercardlink} affected a fix. Ticks are now appearing successfully on my dependant cards with the icon turning green once all pre-requisite cards are moved to List 'Completed'.

My rule is -
when a card is moved into list "Completed" by anyone,
for each card linked in the attachments,
check item "{triggercardlink}{*}"

I found the solution from https://community.atlassian.com/t5/Trello-questions/How-to-check-items-on-checklist-when-their-card-is-done/qaq-p/1053901

I would welcome learning why this works and of any issues it could cause.

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