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Trello will not connect to cellular data, but works on WIFI. Anybody else have this issue?

I've tried logging out, clearing the cache, deleting and reinstalling the app, but it will not let me even log on unless I am connected to WIFI. I also checked the data settings on my phone to make sure data is turned on for the app. This is on an iPhone SE. Has anybody else had this issue/fixed it?

 

Thanks!

2 answers

Hi @Eli Thomas ,

Welcome to the community!

The issue you are facing it's might be because of some settings that have been changed! Otherwise, Trello is working fine for cellular & wifi networks for me!

You might have turned off the cellular data usage for a Trello app, this can be a reason why you aren't able to use it in cellular data!

You can also ask Trello support trello.com/contact 

0 votes
Iain Dooley Community Leader May 18, 2020

@Eli Thomas it's working fine for me on iPhone SE for both wifi and mobile data. What do you see when you try to login while connected to cellular data?

it says unable to connect to the network.

Iain Dooley Community Leader May 20, 2020

@Eli Thomas okay and from the cellular connection can you connect to other websites via your browser, and can you go to trello.com in your web browser? What about if you use your phone as a hotspot connection from your computer, can you load trello okay?

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