Trello boards disappeard

Anna February 1, 2025

I had a board in Trello that has disappeared. Whether I open the Trello App or the browser version, its just gone. I already checked whether I accidentally closed/ archived it, but it says "no boards have been closed". It has fully disappeared.
How can I recover it?

This is a year's worth of creating content, so I really need to retrieve it.

2 answers

0 votes
Brittany Joiner
Community Leader
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February 3, 2025

@Anna could it be under another trello account? when was the last time you logged into the board? 

Anna February 3, 2025

Thank you, Brittany, I only have one trello account and logged into it from three different devices (laptop and phone) and cannot find it in either of them. Its just empty. No workspace, no board. I last logged in today.

Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 4, 2025

@Anna i meant when did you last login seeing the boards? Odd there's no workspace. I'll click a button to loop support onto this and see if they can help debug.

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Anna February 5, 2025

Thank you, Brittany!
I don't recall the exact date, but sometime in January this year, I could still see both the workspace and board. 

Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 5, 2025

@Anna ah okay, interesting. someone from support should jump in here over the next few days, and hopefully they can help troubleshoot more!

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Anna February 5, 2025

Thank you for your support, Brittany, and for making the support team aware.

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Vronik
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February 2, 2025
Anna February 3, 2025

Thank you, Vronik, unfortunately, it doesn't.
I tried everything I read in related posts to no avail.

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