I have not been able to get any emails from Trello into my organisation's email account (provided by Outlook). I have run this through our IT team following your instructions, but still does not work. No one else in the organisation has had this problem.
Thanks a lot
Hi @Isabel Rivera that is strange that it is only happening to you. Have you checked your junk or spam folder in your inbox, perhaps if others have signed up recently, your email filter may think it is spam.
Thanks and let me know if that resolves the problem.
Yes, I have! My problem was solved by the Trello support team. What happened was that my email server had mistakenly rejected Trello's first email, the one with my account verification link. That rejection caused my email address to be blacklisted in Trello's server The support team has now undone the blacklist and I'm using Trello just fine :)
Hi @Isabel Rivera so happy to hear the problem is now resolved and you are finally receiving your Trello emails. Thanks for letting me know and your explanation of what happened will help others searching for answers that may have the same email issue in the future.
Have a wonderful rest of your day!
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
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