Trello Cards Still Appearing on Google Calendar After Disabling Power-Up

[Isabella]

Hi,

We're experiencing an issue where Trello cards are unexpectedly showing up on our Google Calendars despite having disabled the Calendar Power-Up.

• My Issue: Even with the Calendar Power-Up disabled, I can still see other people's cards on my Google Calendar.
• Colleague's Issue: My colleague is only seeing my Trello cards on her Google Calendar. She has never enabled the Calendar Power-Up.

We've double-checked that the Power-Up is indeed disabled in our Trello boards, but the issue persists. We'd like to completely remove any Trello integration from our Google Calendars.

Could you please help us troubleshoot this problem and prevent Trello cards from appearing on our calendars?

[ACE · Accepted solution]

Hi @Isabella 
Maybe closing all applications or even restarting the computers could fix it. Have you tried?

[Isabella]

Yes, have tried and still no change!

[ACE]

At this point, I recommend that you access the help button that you will find in the drop-down list of the account icon in Trello itself. You will be able to report your problem directly to the Trello team.
They usually respond quickly.
Good luck

[Gaurav Kataria]

You can disable the sync by following the directions here https://support.atlassian.com/trello/docs/using-trello-with-google-calendar/

[Isabella]

I've tried this, but as I state in my original query, it has not worked

[Gaurav Kataria]

Have you or your colleague used the new Trello Beta experience to connect a calendar?

[Isabella]

No, we have not