No Notifications for Completed Checklist Tasks

Danny Turato
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January 2, 2025


Good evening,

I'm writing to inquire about the lack of notifications when a deadline for a task within a checklist is met. I have all notifications activated in my app permissions, but I'm not receiving any alerts, neither through the app nor via email.

Is this the expected behavior, or is there a specific setting I need to adjust to receive these notifications?

Thank you for your time and assistance.
Sincerely,

Danny Turato

1 answer

0 votes
Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 6, 2025

Hi, Danny.

Yes, this is expected. The action of marking a checklist as completed will not automatically send a notification. However, you could setup some Automation to do that for you: https://help.trello.com/article/1198-an-intro-to-butler

 

delroy February 23, 2025

Came here looking for answers just like OP Danny. This answer seems to go against this post from 2022: 

https://community.atlassian.com/t5/Trello-articles/Notifications-for-Advanced-Checklists-are-here/ba-p/2180411 

In that post it said:

Now, you’ll receive notifications for Advanced Checklists if:

  • You are assigned to a checklist item
  • A due date is added or changed on a checklist item you’re assigned to
  • A due date is coming up or past due for checklist items you’re assigned to

 

That aside I decided on trying to create a rule; I am not able to find the proper parameters / actions to say "when i an item is checked".

After any such trigger there is no action to A) notify assigned member or B) notify _____ member.

In case B) I would fill in the appropriate member name.

With the fill-in option I would be able to make a rule and duplicate it for each member. While that may not be the best/ideal it would work. 

Anyone out there that has made any such rule(s) please advise. 

Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 24, 2025

Hi Delroy! You're right about a Premium Subscription with advanced checklists. However, it does not notify you when a checklist is marked as completed.

Regarding the automation, this might be helpful:

Screenshot 2025-02-24 at 07.40.37.png

delroy February 24, 2025

Understood but i have assigned members to checklist items, no email. Assigned a due date, no email. Even added time and told the system notify X hours; still no email notice.

I am working on a few methods that need fine tuning.

EG:

 

"when an item is checked in a checklist named "<< NAMEOFLIST >>" in a card assigned to member @membername by anyone, send an email notification to "email@domain.com" with subject "Task Complete" and message "An Item in the checklist << NAMEOFLIST >> is assigned to you was completed. To view the checklist click the link below.\nhttps://trello.com/c/boardurl"
Is there a way for butler to pull the board URL automatically?. The notification I made also does not work if I don't specify the list. I was hoping to make it for the whole board.
Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 24, 2025

Delroy,

Automation does support {boardlink} variable: https://support.atlassian.com/trello/docs/automation-variables/.

Regarding the list, where are you specifying it?

delroy February 27, 2025

Thanks for this was able to make further adjustment to my notifications. 

--

Still want to annoyingly point out that the advanced notifications that were announced do not work.

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