My trello is broken

Daniel Diaz October 3, 2024

I am unable to create or move cards. Additionally, when I go into a card and attempt to click the move button, it returns an error provided in the photos. Additionally, logging out provides another error provided above.image.pngimage.pngimage.png

3 answers

1 vote
Daniel Diaz October 3, 2024

Workaround is as follows
1. Clear all cookies and data for trello

2. go to trello homepage

3. go to the signup page

4. from the signup page, go to the login page using the link. Going directly to login from the homepage will auto login for some reason

5. login and the issue should be resolved.

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2024

Hello, Daniel!

Welcome to the community!

Just to make sure, you were able to fix with the steps below?

Workaround is as follows
1. Clear all cookies and data for trello

2. go to trello homepage

3. go to the signup page

4. from the signup page, go to the login page using the link. Going directly to login from the homepage will auto login for some reason

5. login and the issue should be resolved.

Or do you still need assistance?

Kind Regards
Alisson
Trello Team

Daniel Diaz October 4, 2024

Yes that resolved the issue. I don't know what caused the issue but this resolved it. Thank you for following up.

Like Alisson Sartor likes this
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2024

No problem, glad you got it!

0 votes
Daniel Diaz October 3, 2024

tried to clear cookies and stored data for trello to no avail. It auto logged me back in when I went back to trello and the problem persists

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