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Member Getting "Board Not Found" and "Card Not Found"

One of the members of our Trello board are getting "Board Not Found" and "Card Not Found" when clicking links sent to them from the board. The user has been using similar links to the same board successfully for months. There has been no change in her member status.  Please advise.

2 answers

This is usually because the card is archived or board has been closed. 


In your dashboard, click on the "House" icon and then click "See closed boards..."


Go to the board in question then click "Show Menu" on the right side, then "Archived Items".

Hi @Robert DiPasquale. 🙂

I think another possibility is that the user has several Trello account, and is trying to log in with the wrong one. Can you check that?

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