I am trying to import trello data into jira through trello importer,I am getting the following error

[prasanthi padmasale]

Could any one please help me out on this. The exception is,

Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
com.atlassian.jira.plugins.importer.trello.fetch.TrelloParseException: Error "?������mT[n?0??)6
" returned when getting cards for board with ID {1}.

Caused by: com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
at com.google.gson.Gson.fromJson(Gson.java:801)
at com.google.gson.Gson.fromJson(Gson.java:756)
at com.google.gson.Gson.fromJson(Gson.java:705)
at com.atlassian.jira.plugins.importer.trello.fetch.TrelloParser.getCards(TrelloParser.java:83)
... 33 more
Caused by: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
at com.google.gson.stream.JsonReader.beginArray(JsonReader.java:328)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:79)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
at com.google.gson.Gson.fromJson(Gson.java:790)
... 36 more

[prasanthi padmasale]

Hi, Can any one help me out on this.

[Dario B]

Please see if removing the check lists helps like in:

- https://community.atlassian.com/t5/Jira-questions/When-yrying-to-import-trello-data-into-jira-through-trello/qaq-p/587528

[Dario B]

Also, this is a known issue tracked as:

- https://jira.atlassian.com/browse/JRACLOUD-63646

- https://jira.atlassian.com/browse/JRASERVER-63646