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How to speak to a human???

Soilfarm3r
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 18, 2024

I have an issue with my registered email. I lost the ability to login... now I have tried to contact customer support but it is just continual robot loops. NO WAY TO TALK TO A HUMAN!!!! IM SOOOOO FRUSTRATED!

Are there no human beings to call and describe my issue to??

2 answers

2 votes
Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 19, 2024

Hi @Soilfarm3r !

Just so you know, only Trello users with an active subscription can submit support tickets with Trello. You can do that through http://support.atlassian.com/contact.

Let me know what your issue is and I'll do my best to help!

2 votes
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 19, 2024

Hi @Soilfarm3r 

 

I am a human and you can talk to me....But, I don't work for Atlassian 🫣

This has already been escalated to Atlassian on here so you should get a response in a couple of days or so. 

 

Can you clarify, is this a Trello issue or JSM?  

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