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How do I remove someone from my guest list and the board they created on the workspace?

I have an ex employee, our system allowed each user to create and manage their own board, but now I cannot delete them nor the board they created. Instead of close, it only gives the option to leave....

1 answer

1 vote
Laura Holton Community Leader Apr 27, 2021

Hi @James Fobes 👋

Welcome to the Community! I have a couple of questions to understand suggested next steps for you:

  • Are you on a free or paid Trello plan?
  • Are you the overall system admin?
  • Are you an admin or just a guest member on their workspace? 

Hopefully we can get to the bottom of this for you 😃

All the best,

Laura

We are on the free plan.  I would believe I am the overall admin, but everyone is listed as an admin., including guests....

Laura Holton Community Leader Apr 27, 2021

Thanks for clarifying James. So I’ve taken a look at Trello’s support pages for you and here’s what I’ve found to help...

Let me know how you get on 😃

All the best,

Laura

Like Sarah Preston likes this

So on their boards, I am not apparently the admin.  

so these options did not work....

Laura Holton Community Leader Apr 29, 2021

Hi @James Fobes 

Unfortunately when you're not set up as an admin on the board you're not able to delete the board/workspace, Trello can only give you the ability to leave the board instead. 

If your ex-employee's board/workspace was located on the company Trello account and you have Business Class then you could request team administration remove/delete it for you. Read more on this here >> https://trello.com/en-GB/guide/team-administration

I hope this helps 😃

All the best,

Laura

Like Sarah Preston likes this

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