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How do I remove someone from my guest list and the board they created on the workspace?

I have an ex employee, our system allowed each user to create and manage their own board, but now I cannot delete them nor the board they created. Instead of close, it only gives the option to leave....

1 answer

1 vote
Laura Holton _Valiantys_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 27, 2021

Hi @James Fobes 👋

Welcome to the Community! I have a couple of questions to understand suggested next steps for you:

  • Are you on a free or paid Trello plan?
  • Are you the overall system admin?
  • Are you an admin or just a guest member on their workspace? 

Hopefully we can get to the bottom of this for you 😃

All the best,

Laura

We are on the free plan.  I would believe I am the overall admin, but everyone is listed as an admin., including guests....

Laura Holton _Valiantys_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 27, 2021

Thanks for clarifying James. So I’ve taken a look at Trello’s support pages for you and here’s what I’ve found to help...

Let me know how you get on 😃

All the best,

Laura

Like Sarah Preston likes this

So on their boards, I am not apparently the admin.  

so these options did not work....

Laura Holton _Valiantys_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 29, 2021

Hi @James Fobes 

Unfortunately when you're not set up as an admin on the board you're not able to delete the board/workspace, Trello can only give you the ability to leave the board instead. 

If your ex-employee's board/workspace was located on the company Trello account and you have Business Class then you could request team administration remove/delete it for you. Read more on this here >> https://trello.com/en-GB/guide/team-administration

I hope this helps 😃

All the best,

Laura

Like Sarah Preston likes this

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