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How do I disable automatic URL Formatting?

tgiokdi May 17, 2021

Any url put into trello card becomes unusable after about 3 seconds, if I'm comparing: 

 

http://example.com 

and

https://example.com

 

both eventually become "Example.com  - huge title with lots of words but nothing that indicates what the url was that was originally placed"

I have a lot of cards with a lot of urls on them, and it looks like all of them are currently doing this, which is breaking my workflow.  I've searched for a couple hours through all the announcements, change logs, and account settings and don't see any discussion about the rollout of this change, nor how to not have the content of the cards changed without warning. 

10 answers

1 accepted

2 votes
Answer accepted
tgiokdi July 14, 2021

One additional work around is to omit the "http://" or "https://" portion of the url and it remains as an unformatted clickable url

Johann E_ July 20, 2021

Thanks for this information! But to clarify this for all Trello community moderators and Trello developers:

1. This does cost time and can result in errors. It is bad usability.

2. How do people get to know your suggestion? Do you want to email every Trello user?

3. In technical topics you need to read the whole and correct URL. It is important to see if it is with or without "s".

4. Often the real URL is more helpful for everybody than the meta-title Trello shows. Because the Meta-Title is e.g. often the same or is too long.

 

For confluence there seems to be already a solution. So this feature is missing in Trello. https://community.atlassian.com/t5/Confluence-questions/Avoid-formatting-of-links/qaq-p/1721168

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9 votes
tgiokdi June 13, 2021

Just a heads up, I never accepted an answer, so the "accepted answer" functionality of this forum can not be trusted. 

Johann E_ July 20, 2021

Thanks! I already was wondering how you could accept this answer :-)

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Steve June 4, 2023

Great. 

It's about as reliable as any larger company website with self-reviews.

3 votes
Tony Dawson October 6, 2021

An easy workaround is to change the http to Http. The capital H stops Trello's regex from automatic URL formatting. The link still works.

Johann E_ October 6, 2021

Thanks! It works :-) OMG

2 votes
John Bevan September 30, 2021

FYI: There's a request to allow this feature to be disabled here: 

* Jira Cloud: https://jira.atlassian.com/browse/JRACLOUD-72429

* Confluence Cloud: https://jira.atlassian.com/browse/CONFCLOUD-72693

 

If you login to those pages, then click the More dropdown in the top left, you can add your vote.

2 votes
Lexxi September 26, 2021

Not going to lie--this feature is horrible and not sure why Trello can't just put a toggle in to shut it off as this feature is newer. However, another workaround to see the link without it turning into a relabeled hyperlink is to "edit." I haven't tested this in every scenario, but I use this primarily in the activity of a card. If I re-open it in edit, it reshows everything exactly the way it was cut/pasted in. No need for backticks or other modifications to the url. Hope this helps.

1 vote
Thomas Murphy May 18, 2021

Does anyone want to collaborate on making an open source version of Trello? Atlassian seem intent on destroying it as a useful tool.

Iain Dooley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2021

@Thomas Murphy let's imagine (ambitiously) that 8 people working full time for one year could build a product that is actually as useful and stable and robust and as versatile as Trello is currently (don't forget it works on any device ... ).

Now let's assume it takes 3 seconds to surround every URL you put into Trello with backticks.

Ballpark maths suggest you would need to paste about 18,000,000 URLs before it would have been worth building an open source alternative.

Anyway there are already quite a few open source Kanban projects out there:

https://wekan.github.io

https://kanboard.org

https://restya.com/board

Like Thomas Murphy likes this
Thomas Murphy May 19, 2021

Great links, thanks!

Your time estimate misses out on a few points:

1. I can't go and edit every instance of anyone else on any trello board my company has used over the past six years of someone adding a URL to a card to add additional formatting.

2. Given the large number of team members and clients also pasting URLs into cards, the time spent begging/pleading with people to add additional formatting is also not estimated.

3. It assumes the only problem Trello has ever had, or will ever have, is this one bug. I was more identifying a broader "death by features" pattern which is emerging.

Iain Dooley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2021

@Thomas Murphy yeah the retroactive update and fixing stuff sent by clients does sound troublesome.

I don't think you can do a match/against in Butler the way you used to be able to with ButlerBot, but this BenkoBot listener adds backticks to URLs added to the description of a card:

https://gist.github.com/iaindooley/0c8f97115016e8c0b8137944a1b4fda9

You can add it as a listener in BenkoBot:

https://app.benkobot.com/

Although you'd need a "bot user" to run it as so it can ignore its own description changes.

You could run a similar function as a regex using the "adhoc" code to retroactively change past cards. Editing comments is a problem if the user who made the comments is a board admin, you can only edit comments when you're a greater level of access than the person who made them ... but you could set up similar listeners for comments and change them where possible, also for things like creating checklist items. BenkoBot runs Trellinator which is an open source framework I created, the docs are here:

http://docs.trellinator.com

I like the new URL formatting personally, but one of the things I also like about Trello is that the API allows me to make it work how I want most of the time.

I would also like to note for the record that I think Trello have done a great job of innovating in a competitive atmosphere with a very large and unprofitable legacy user base while staying true to the original vision of the product, no doubt under new commercial pressures following their acquisition by Atlassian. I really like the features they've been coming out with, I think they're very Trello-like.

1 vote
Iain Dooley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2021

@tgiokdi firstly, there is a way to do this, just prepend the line with four spaces and it won't apply any auto formatting.

https://help.trello.com/article/821-using-markdown-in-trello

However, you can also just right click a link to copy it, so what part of this is breaking your workflow?

tgiokdi May 17, 2021

four spaces is a lot more than just ctrl+v

actually seeing the urls is what i'm looking to do.  right now I have card full of checklists of urls to verify or to paste into things, which is impossible with the urls being edited after I enter them in.  It looks like it's all happening on stuff that's being entered in now and not on content that's already in there, so there's a flag that's being set somewhere that's telling the text editor to ping the url that's put in, then edit the text.

I'm at risk of lecturing here, if you need more details, please let me know.  Your flair says "community leader" does that mean you work with Atlassian or are you just a volunteer on the message boards? 

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Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2021

Use backticks before the url. 

tgiokdi May 17, 2021

@Michael Pryor  thank you, but as I mentioned previously, that's additive to undo the formatting, it would be best if this was a toggle on the account level.  

 

what's the purpose of this functionality? I see that it's happening on Jira as well and is breaking all sorts of things over there as well.  Imagine that I'm sending you a comment and I say: 

"I fixed the cat picture on example.com please confirm you see the cat in a firefighter hat now."

Previously (and with any links created before this change) it remains legible.  with this change it becomes: 

"I fixed the cat picture on Example.com | Home of the Internet, cat pictures for every example you could think of! please confirm you see the cat in a firefighter hat now."

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Thomas Murphy May 18, 2021

Yes, this is a major bug for us. We use Trello as a web development documentation and task management tool, and it's broken a core function of how we use Trello. I would happily pay Trello more money if they would just stop adding features, or at least give people an option of turning them off.

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Kevin Terrell May 21, 2021

I prefer seeing the bare URLs as well. Using backtics or spaces turns the URL into a code block and the URL is not clickable then. I prefer a bare, clickable URL. I would love Trello to provide a way to disable the automatic formatting.

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Grzegorz Nowak June 24, 2021

Yes, please, disable auto formatting, this is a major downfall fro Trello.

Like # people like this
Steven Mac Shelley July 9, 2021

I also hate the new auto formatting. Please add an option to turn the formatting off.

Like # people like this
Johann E_ July 20, 2021

Iain Dooley Your suggestion is no solution as the links are not clickable anymore.

 

Why is it so hard to understand that the real URLs are often important to see?

Like # people like this
flouty July 28, 2021

Any updates on this? This new feature is completely unnecessary and serves no purpose. Please remove it as default.

Like # people like this
Caryl Bauwens July 29, 2021

Yes, please add 'on/off' functionality. This has been super disruptive to our flow! 

Like # people like this
Sophie Janotta February 16, 2022

I would also love to disable the automatic formatting of URLs. It is very disturbing.

Thanks, Sophie

Christine Hines March 14, 2022

Whenever JIRA does formatting don't want, the only way I have found to stop it is to insert a code block and paste the text within that block.

John Bevan March 15, 2022

A workaround could be to add a non URL character (i.e. something that would have to be encoded to be included in the URL) onto the end of the link; e.g. instead of typing `https://www.google.com` put `https://www.google.com;` - the trailing semi-colon preventing the automatic formatting from kicking in.  

After you've pasted the text you can leave the semicolon if it's doing no harm; or can delete it without the URL auto-format from kicking in (and this deleting's generally simpler than removing auto-formatting).

0 votes
Johan Perkins December 15, 2022

CTRL+Shift+v for paste creates an unformatted link.

Kevin Terrell December 15, 2022

This doesn't work for me. The link still gets converted to a favicon and page title.

0 votes
Glyn Spencer May 24, 2022

Forced upgrades are such a pain. This one is annoying particularly because it significantly changes the look and feel. I don't want URLS entered to take the TITLE from the page of hte URLS it's not relevant.

0 votes
s4nk April 16, 2022

Here's another workaround I've found (I'm still testing it, at it may break other stuff, but so far I haven't noticed any issues) - edit /etc/hosts (if you are on Mac or Linux) by adding a line like this:

127.0.0.1 api-gateway.trello.com

It will block Trello app from making requests to api-gateway.trello.com which it uses to transform URLs. I don't know what other functionality makes use of that gateway, but it seems that basic actions like adding and editing cards don't, so the app is still usable. If it turns out that something actually breaks, the next step would be to configure an HTTP proxy and only block requests to https://api-gateway.trello.com/gateway/api/object-resolver/*

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