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How come when I remove a user I can still see them under "members". I wanted them completely gone.

Learning _ Development Department
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June 21, 2024

A District Manager gave us notice and is no longer with us. We do not need any of her cards or information on Trello. I "Removed" her but I can still see her name under "Members". How do I completely remove her? 

1 answer

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Mutya A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 23, 2024

Hi there, welcome to the Community!

From the Members page:

  • Click the Remove button to show the pop-up
  • Check a box to remove the member from all boards
  • From the same pop-up, click the Remove from Workspace option to remove the person from the Workspace

2024-06-24_09-58-59.png

Here’s a link with details about how to remove someone from your workspace and a link about how to remove someone from the boards in your workspace

I hope this helps, but let us know if you have any questions!
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