How can i switch admins who have left the company?

[Chelsea Wellman]

How do I add member to a workspace when the workspace admin is no longer at the business? So we are unable to access her emails to log into the account and add members to the board. 

Is there a way to change admins of the board without the original email? 

[Dave Mathijs · Accepted solution]

Hello @Chelsea Wellman welcome to the Atlassian Community!

Is the ex-employee the only workspace admin?

The Trello team cannot change the email address associated with that account either.

An admin can’t be added to a Workspace directly. Instead, they must be invited to the Workspace as a normal member, then changed to an Admin.

To change a member to a Workspace admin:

1. Click Members in the sidebar to open the Workspace members page

2. Click “Normal” next to their name, then select “Admin” from the dropdown.

All members of a Free Workspace are admins of the Workspace. However, Free Workspace admins are not given access to all boards in the Workspace. Individual boards must be managed by the board admins.

On Standard and Premium Workspaces, Workspace admins are also board admins on all boards in the Workspace, even private Workspace boards.