Can't receive emails to create card in Trello

[Johannes Bertelmann]

Hi,

I have created an email address for a board. When I send mails to it they do not appear in the list on the board.

I do not receive a notification in my mail box that the mail has been rejected by Trello.

What can I do?

Thank you

Johannes

[Iain Dooley · Accepted solution]

@Johannes Bertelmann have you tested getting someone else to send to the email address to see if it's a problem specifically with your address? If so, then what I would do is send an email to the address of the board, and then forward that email you sent, into support@trello.com and ask them why it didn't arrive.

[Johannes Bertelmann]

Thank you for your answer, Iain. I could solve the problem. I cleaned up my address book with Trello board addresses and created new ones. Since then it works.