BUG: Downloading attached file adds entire URL to the filename

Karen Newcombe September 26, 2024

Hi, I am having an issue when I download a file from a card, for example, a MS Word file, Trello is adding the ENTIRE URL for the card to the front of the filename. 

Extremely annoying, I can only assume this is a bug. Happening to anyone else? 

I can no longer find the bug report screen, anyone know where this has been moved to?  

Thanks!  

 

3 answers

1 vote
Raymond Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2024

Hi @Karen Newcombe, thanks for writing in and sorry for the inconvenience! We've found this issue and merged a fix for it that should be deploying soon. This should be fixed on your end by tomorrow.

Raymond Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2024

@Karen Newcombe, this fix has been deployed. If you refresh your page or open Trello in a new tab, file names should be correctly specified when you download a file.

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2024

Is that happening only for specific file types or all file types?

Karen Newcombe September 26, 2024

After experimenting more, it seems to only happen when I hit the "Download" button for a file, versus "Open New Window" or saving by opening the right-mouse-button menu.  

Most of the files I have used "Download" for are Word files so that's where I'm seeing it happen. 

0 votes
Karen Newcombe September 26, 2024

And I'm NOT new here... We've been using Trello for at least seven years. 

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