All enabled "rules" automations have suddenly ceased operating !?

[Xavier Rabilloud]

Hello,

On my personal board, I have defined one year ago 4 automations of "rules" type (see screencap).

Rules 1 and 2 have been working fine until some 15 days ago, when I incidentally remarked that the rule (trick credited to @Brittany Joiner ) sticking "pinned" cards to top of lists had ceased to work. Then I also noticed my rule 2 did not work although it still did in the beginning of Octobre.

I don’t use much my rules 3 and 4 so can’t be sure how long they worked fine.

I presume something (but what ??) happened that made all these rules cease to work.

My automations of "Scheduled" type seem to still work properly (I received yesterday an email notification based on one of these).

It seems my automations of "Due date" type don’t work anymore, but I seldom set due dates, so I can’t be 100% sure, although a test done right now seems not to work.

Has anybody gotten a clue about how to solve such a painstaking problem ?

[Brittany Joiner]

@Xavier Rabilloud none of them are working?

Any ones with labels might need to be updated because i think the label changes early in the year messed with some automation. I thought they have fixed those, but maybe not? 

Also, have you changed the name of any lists? If you change the name of lists, you'll have to update your automation rules as it doesn't look at list id. 

I would recommend trying to recreate these rules and make sure you're pulling in current lists and labels, and then see if they work.

[Brittany Joiner]

(admittedly i know thats probably a bit annoying, but should help rule out of if something is broken or if too many things like labels and list names have changed since you made the rules and now it doesn't know what to reference)

[Xavier Rabilloud]

Hi @Brittany Joiner 

Thanks for your reply and suggestions. Unfortunately I did not change any label name nor list name since I set up the automations...

But anyway, it’s an idea to just recreate rules from scratch and see if they work again. Just in case...

To me it seems to be some significant bug, so if you happen to know who from Trello could jump in to see into the problem, I would be grateful :-)

[Brittany Joiner]

@Xavier Rabilloud wow i think i change my list or label names every month sometimes 😂 impressed you haven't! even if you didn't change label names though - the label changes they made earlier this year with the colors could be impacting it because i think those are supposed to say "light green" or something, not just green. But i might be wrong on that. 

In any case - you can definitely reach out to trello support and ask them! https://trello.com/contact

[Xavier Rabilloud]

Alright @Brittany Joiner many thanks !