9/10 users and blocked from Adding in My Workspace

[JasonDr]

I'm at 9 out of 10 collaborators and it won't let me add a new user to my workspace.

[Brittany Joiner · Accepted solution]

@JasonDr It's showing 9/10 collaborators and not 9/10 WORKSPACE members right? Because collabs will include guests in other boards. If you've still only got 9 people across all your boards in that workspace, then there might be a bug. Let me know if that's the case and I can click a button to escalate this to support!

[JasonDr]

There is one board.  9 board members.  No guests.  The total people count is 9 across all methods of access.  Please escalate to support.  Thanks.

[JasonDr]

I'm mistaken. There was an area I had not been to before about workspace members not assigned to any board.  I found the 10th person.  Sorry about that!  It is working correctly.  

[Brittany Joiner]

@JasonDr glad to hear it! Feel free to accept this answer so folks looking around know this issue is resolved!