Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,502
Community Members
 
Community Events
165
Community Groups

[Trello Holiday Calendar] Day 13: Reply to emails with Trello automations

Hey everyone! 👋

Firstly, did you know that you can reply to emails directly from Trello? With the Email for Trello Power-Up, new emails arrive as Trello cards so the whole team can get stuck in. Secondly, you can even use automation to reply! 🤯 This can be based on any trigger, whether that’s completing a checklist, adding a label, or moving a card.

Power through your inbox without lifting a finger! Here’s how:

  1. Create a Saved Reply. This is your email template for dealing with common queries. Include variables to make it personal and relevant to your customer.
  2. Create a Butler rule to send your Saved Reply. In this example, Pet Cuts salon sends their customer an email when a card is moved to their ‘Done’ list.

EmailAutomationInTrello.png

You’re all set!🎉 Let automation take the work out of email, so that your team can focus on the important stuff.

4 comments

Brittany Joiner Community Leader Dec 13, 2021

@Mark Fowles thanks! This also works really well with other power-ups, depending on your use case! For instance, if you're trying to email contacts, pairing this with Crmble works really well. 

I'm also thinking about using this to field questions I get about Trello and having a better process for responding to those quickly!

Like # people like this
Fadoua Community Leader Dec 13, 2021

Amazing!!! I just tried it. It worked. Thank you @Mark Fowles  for sharing!

Like # people like this
Jack Brickey Community Leader Dec 13, 2021

That is pretty slick.

Like Mark Fowles likes this

Thanks so much for the feedback @Brittany Joiner , @Fadoua and @Jack Brickey :)

Keep a look out for another tip next week that will take Email for Trello to a whole new level!

Like Laura Holton likes this

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend  B...

2,265 views 27 40
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you