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How to get notifications about inactive cards with Butler

I was recently asked if there was a way to be notified when a card has been inactive for a certain period of time, and although there's not necessarily a certain way out of the box, but you can confiugre it with a few Butler rules so I thought I'd share. 

First of all, use the Custom Fields power-up to create a date field called "Last Updated".

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Then, you'll need to create a couple of Butler rules to update that custom field when something happens on a card. For instance, when a comment is added, or when a label is added, or when a card is moved. 

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Add as many as you want, based on what you define as "activity". 

Then create a final Butler rule that will share a notification when that Last Updated date is within your threshold. For instance, I chose being more than 3 days from now. 

image.png

Then just select how you want the notification! You can send it to Slack, add a comment on the card that tags the owner or everyone on the card/board. Or you can have an email or report sent!

8 comments

Oh man! So many Butler things! I may copy this for our projects.

I have started to update our legacy commands and it's crazy how quickly commands can now be written. Previously they were all hand-typed.

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Brittany Joiner Community Leader Dec 30, 2020

Yes!! So much easier as it's more like a drag and drop sort of interface and you don't have to worry about syntax!

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Hi @Brittany Joiner 

That's cool!! Thanks for sharing!

Like Vinod Ramadoss likes this
Vinod Ramadoss Community Leader Dec 31, 2020

Thank you @Brittany Joiner , Butler feature in Trello is very helpful, I have been exploring this feature and this post definitely helps. Thank you once again.

Like Soumyadeep Mandal likes this

Thanks for this awesome share @Brittany Joiner - something that is more than useful and something I was looking for for a longer time now. Hope I can make it work with email notification!

Like Soumyadeep Mandal likes this

This is awesome! No more sitting/missed cards. A little reminder goes a long way. 

This is great @Brittany Joiner

Thanks for sharing :) Excited to give it a try.

Thank you!! I've tried but unfortunately It doesn't work for me

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