I have been a Jira admin for years and also was lucky enough to set up the Atlassian Org for my company, so after taking the prep courses I was able to score 94% on both tests. If you have less experience, take heart - you only need about 62% to pass!
Start by looking at some of these past answers for tips:
By far the two most important things are:
I will also talk about tough areas and tricky questions. Ok, let's break these down.
If you have not been a Jira/Org admin as part of a job, you'll have a tough time, since repetition in setting up projects and so forth is key to learning. However, you can and should set up your own cloud site (myname.atlassian.net) and spend time with that. A default Org with the same name will be created. You should also set up at least 3 users with different personal email addresses:
That way you can see the impacts of permission settings, notifications, and so on. Use multiple browsers or incognito tabs to play as all three at once.
Don't just memorize things from the training or documentation; physically do them in your test site. You can also spend time creating fun fake projects and configuring them.
You absolutely must do these even if you have a lot of work experience. They're free, well-designed, and broken up into bite-size chunks. They will help you in the following ways:
Special note to more experienced admins: Do not skip any of the coursework, even if you think you know it. Just being good at Jira or Org Admin is probably not going to be enough; you have to get into the mindset of the exam creators. Also lots of changes have happened to Cloud over time. If most of your experience is in Data Center/Server, it's going to map maybe 75% but you need to know how Cloud differs.
For the Jira Admin exam, I found these areas tough:
Last, let's talk about tricky questions. On both exams, there are "trick" questions. Luckily the prep courses tell you this directly, so when taking the exam, think carefully and watch out for words like "definitely".
For example, you might be asked a question around permissions and licensing where there's a group called jira-software-users. DO NOT ASSUME that this is being used as in a stock implementation. It's totally possible that a Jira admin is using "salespeople" as a default group instead. Just pay attention to tips about this sort of thing during the training.
Good luck! Try to do the exam within a week of finishing the coursework so things are fresh in your mind.
Yup, they are available for (at least) the ACP120 and ACP620 exams, when I was looking for them a few months ago.
Interesting and really insightful post.
Do you know if we can have a sandbox or similar version of Jira for learning?
Our company uses Jira Datacenter and as a end user, I've not much permissions. So, I'm looking for a Jira playground where I can practice and study for the exams.
Hi @Suraj Gurav -
For Data Center you can get a 30-day trial, but you'd need to install it somewhere. See:
If you have a decent laptop you should be ok with a local install, assuming your company allows it.
It's a different exam (ACP-100), of course. Depending on your goal, you could just do the Cloud (ACP-120) to prepare yourself for the future :-)