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Yesterday I earned the Atlassian Certified Master (ACM) designation after passing the Atlassian ACP-400 exam. It was indeed a challenging exam. Some of the SLA questions were very complex and extremely challenging. You will be tested for your knowledge, believe me.
Study preparation has been extremely useful. Touching areas in Jira Service Desk that I have not touched before. Assisting our customers with Jira Service Desk questions and setups will be a lot easier in the future.
NOTE: This is exam will be retired on the 28th of February 2021.
The exam tips were the same tips I gave for the ACP-300 article I wrote a few months ago, but they still apply.