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Re-enroll in free learning paths

Paul Wiggers
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 25, 2022

Hello community!

I have been using Atlassian products for the last couple of months. A lot of hands on learning to get us up and running.

Now that the storm has calmed down a bit, I wanted to structure my learning a bit more. I know it's not the best of times, since the freeze will start tomorrow but there are plenty of free resources to keep my busy in the mean time.

So, I went to the Atlassian University > Plan. There were quite some courses there that were due in the past. Since I wanted to formulate a new plan, I removed them. The only warning I got was that I would lose my process.

However, now that I want to restart some of those free paths, I only see the message that I have dropped the course. There is no way for me to restart the course. 

Am I missing something? How can I restart the free courses that I have apparently dropped?

Thanks in advance!

Paul

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Anastasiia Dimnych
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 25, 2022

Hi Paul, 

Thanks for raising this up! I am working as a part of Atlassian University support team and I have just deleted all of your dropped free enrolments. Now you should be able to enrol again :) 

In case you still face this issue or have any other one, feel free to create a ticket via our support form (select Training and Certification -> Course or Training -> Course bugs) and our support team will assist you. 

Cheers,

Anastasiia

Paul Wiggers
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 25, 2022

Works like a charm! Thanks a lot @Anastasiia Dimnych !

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Erin Carson DeWolfe
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 31, 2024

Hi @Anastasiia Dimnych, I am having the same problem. I did not mean to "drop" any courses, just clear out my "plan" that I didn't realize I was building. Can you please delete my dropped free enrollments as well? Thank you!

Erin

Anastasiia Dimnych
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 5, 2024

Hi @Erin Carson DeWolfe, could you please create a ticket via our support form (select Training and Certification -> Course or Training -> Course bugs) and our support team will assist you? Thanks!

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