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I have joined at least 2 groups today but am not able to do anything in these groups. I have joined the groups read what people have posted but still I haven't understood how atlassian works.
Welcome to the community. Here are a few links provided by Atlassian and Atlassian University that you can review and acquire the knowledge of Jira and Jira Service Management applications -
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Welcome to the Atlassian Community!
Atlassian is a company that provides software aimed mainly at organisations that do development and project management. There's are systems for issue tracking, project management, source control, documentation, continuous integration, and several other related things.
They also have a community of people who want to talk about all things Atlassian - this is where we are talking now!