Hi Team Atlassian Community,
I am Abhijith Pola, I am associated with Empyra Software Solutions in the Sales team,
I am currently pursuing a few courses on Atlassian University using the below link and few others,
It shows I passed after taking the quiz and answering the right questions but am not receiving any certificates nor my scorecards are visible anywhere in the website can you help me understand where can I get the completion certificates,
Getting certificates is very crucial for me in my KPI
am using the below link for my certifications
https://enable.atlassian.com/student/collection/1205544-atlassian-sales-professional-new
can someone please help me with my question am new to this community and the environment
Please feel free to reach me on kabhijith@empyra.com
Hi @Abhijith Kumar ,
Welcome
The Atlassian certification program is very clear https://university.atlassian.com/student/activity/836769-get-certified
Probably you followed one of the free courses offered by Atlassian University at the end of which you took a questionnaire which you undoubtedly passed (congratulations)
In this case, you have normally received a badge which is not equivalent to a certification which is a very important step in your certification process. This badge is located in the “my profile” section.
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I paid for the Atlassian Cloud Organization Administrator course, and at the end, I did not receive a completion certificate and it does not show in My Learning dashboard as completed. When I wrote to support for help, I was told that although they show on their side the course was completed, since there is no end of course exam, they do not give course completion certificates, so I would have to take the Cloud Org Admin certification exam before I would get any documentation for my efforts. I took the course just to be able to complete some responsibilities at work so I don't know if spending the time and money investment is worthwhile for me at this point in time. It feels a bit unfair to pay for a course and because Atlassian didn't write up a final exam for it in the course, it means they won't give you a course completion for it, especially when you pay for it. I think this course structure is to funnel more people into taking certifications.
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Hi @Valerie Freitas ,
Welcome to the community,
I understand your frustration very well.
But are you sure you have checked all the themes developed in the course?
I took this course myself and was given a certificate at the end of the course.
If you purchased the course on the Atlassian University platform, you are immediately entitled to a voucher code which allows you to reserve a time slot for the ACP 520 certification for free.
you can create a support ticket if you were unable to take advantage of it
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