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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
December 15th 2021.
That was the day I got introduced to Atlassian products and, like John Snow, I knew nothing.
I joined the company a month prior, and, since I had a background as a system administrator, they thought it was a great idea to task me with implementing Jira Service Management to replace FreshDesk.
Luckily, we hired an Atlassian partner, but, since they had a limited amount of time, I needed to do a lot of work myself. I turned to both the Atlassian Community and the Atlassian University.
I just needed to find out how to overcome specific challenges and I signed up with my work e-mail address for both and went to work. I asked questions, followed the free training and, over time, it started to make sense.
The community proved to be great. I learned so much and over time, started answering questions myself. Answer questions means that you need to make sure that your answer is correct and this lead me to explore parts of the products that I didn’t use on a daily basis.
To further my knowledge I completed some courses from the Atlassian University.
As time moved on, I got more involved with the community and wanted to give something back. I applied for the community leader program and was honored to be accepted. That is when I was reminded that having your work e-mail address associated with your personal activities isn’t the smartest thing to do. I had my community account migrated to one with my personal e-mail address
However, the University just got a revamp and this seems like a great time to start a new journey. Inspired by a recent article about @Deepanshu Natani, who holds every Atlassian certification, I would like to give this a try myself.
This is the first article in, what will hopefully, be a long series. I hope you join me in the journey, perhaps even try to get some certifications yourself. Please let me know if you have any questions or remarks.
Since I do like to interact with the community, I would like to ask you to determine on where to start. I give you until Thursday 24-11-2022 before I follow your lead and start with one of the below paths.
Thanks for reading and let’s keep on learning!
Team Lead Service Desk
OutSmart International B.V.
32 accepted answers