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5 Jira System Field Pitfalls (and How to Avoid Them) [Atlassian University Live Webinar]


Happy Jira July '22! As part of an ongoing series, Atlassian University offered this free webinar to strengthen your Atlassian product skills and learn directly from Atlassian experts. Together, we explored examine five common pitfalls to avoid when working with system fields. We also learned how Jira admins, especially those new or still learning Jira, can modify system fields without causing unintentional problems—and we  discussed resolutions to problematic modifications, should they occur.

Watch the recording to learn:

  • How to avoid five common pitfalls around Jira system fields

  • What you can customize in a system field

  • How to define and understand the difference between system fields and custom fields or definitions

Also, watch this space 👀👀

As well as answering any further questions we couldn't get to in the Q&A, we'll be adding in top questions from the event and their answers to this post! 

This Atlassian University Live webinar was hosted by @Emma JL Rush  and supported in Q&A by @Marie Kent, Julia Johnson, and Pavol Sočuvka.

This webinar is intended for Jira admins, Jira project admins, and those preparing for the ACP-120 or ACP-100 exam. Topics will be relevant to Jira Cloud.


Hey there, I was too slow to register, is there another way to get the video?

Like Jaime Netzer likes this
Okan Erdogan Community Leader Jul 20, 2022

Great event @Jaime Netzer @Emma JL Rushand thanks for answering my question @Marie Kent

Now we know about the pitfalls in depth!

Like # people like this
Jaime Netzer Atlassian Team Jul 20, 2022

Hey @John Wignall thanks for your note! If you click through the link above, it is now live on our website — feel free to watch at your convenience. Happy learning!

Like John Wignall likes this
Like Jaime Netzer likes this

Thank you for the great event.  

Like Jaime Netzer likes this

Hi - really useful webinar, although I wasn't able to watch till the end, will be great to watch the replay.

I did pop a question in the Chat, but don't know if it was responded to.

I asked if there is any plan to introduce Schemes for Resolutions or Priorities in Cloud?

In Data Centre Priority schemes are available and they're very useful to have. 

I've never understood why no resolution scheme, as it's feasible to me you may want to have different resolution options for issue types (like the way you map issue type to field configuration in a field configuration scheme). It's not always helpful having the full list of resolutions available for  some custom built issue types and that's where i think Resolution scheme could be great to have,



Jaime Netzer Atlassian Team Jul 20, 2022

Hey @Dale Fernandes thanks so much for the comment, and the feature request! We're sorry to report that we don't have oversight of the product roadmap, but please do make your suggestion over here. Thanks again!

Sakina Rising Star Sep 07, 2022

thank you for the info

I asked if there is any plan to introduce Schemes for Resolutions or Priorities in Cloud?


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