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The Power of Plays: How Atlassian Certification Can Elevate Your Facilitation Skills

Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 26, 2023

As a former Kindergarten teacher turned Project Manager/Scrum Master/wearer-of-many-hats, I've learned that play is not just for kids anymore. In fact, I'm finding new joy in "plays" - in the Atlassian Team Playbook.

2023-04-26_14-56-46.png

Recently, I took the plunge and went for Atlassian's Team Playbook Facilitator training, and it was a game-changer. I had run Plays in the past with my remote team, but the certification allowed me time to really flex my facilitation muscles and gain fresh perspective on my areas of improvement.

The certification process was straightforward and impactful, requiring me to consume four fantastic articles, take a short quiz, simulate running a Play and receive (amazing!) feedback, run a debriefing Play with my team (or an Atlassian-provided team), and post an article (like this one!) reflecting on my experience.

But my favorite part? The feedback I received from the Atlassian team. It was tailored specifically to my submitted videos and provided me with an excellent opportunity for growth. As someone who frequently runs the Retrospective Play with my team, I'm excited to apply the knowledge and feedback I gained from the certification process to future facilitations.

Whether you're a seasoned facilitator or new to the game, the Atlassian Team Playbook and its facilitator certification program offer an invaluable resource for anyone looking to up their facilitation game. So why not give it a go and see what new wins and struggles you discover along the way?

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Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 26, 2023

@Amanda Barber this has been on my bucket list for far too long. It was a Q1 2022 goal for me. I'm inspired by your article to pick this back up and make it happen. 

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Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 26, 2023

It's definitely worth your time! I'm at a company retreat this week and we've been working on some personal (professional) goals. Honestly, after the feedback I received from this experience, I'm planning to set some personal goals around facilitation and communication. I always love feedback and having the outsider lens has really helped me!

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Mia Paulin April 26, 2023

@Amanda Barber  I am. Christina P Dela Rosa gave me the opportunity which I am more than thankful for. I’m adjusting to a new schedule because I’m also a college student and things have moved very fast for me in the last 6 months. Had a lot of life changes that I’m still adjusting to. But I do have the playbook. I just have to work on the scheduling problem I have- which means more of a focus and getting to the playbook because I know I need the expertise it has to offer. I apologize Christina. Superwoman has to get her stuff together and realize “Mia, you aren’t Superwoman!” And create a schedule. And then build on that schedule so I can pretend to be superwoman again, while in reality I’m a mere mortal…but one can dream:)

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Mia Paulin April 26, 2023

@Amanda Barber   But, seriously, gonna read the playbook and learn something 

Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 26, 2023

I think it's so important to set yourself up for success with prioritized goals for the short and long term. If I were in your shoes, I don't think this would be at the top of my list currently but I'm grateful it fit well into my current work. Hang in there!

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Ditte Simard
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 26, 2023

I learned about the Atlassian Team Playbook during the Team'23 event last week, and I am really excited to dive into it!  I am a Scrum Master as well and knowing that you have found value into it gives me the motivation to look through the materials after a long work day.  :)  

Side Question:  how much do you think being a former Kindergarten as helped you be a Scrum Master?  I make the joke all the time that I am just a teacher with a bunch "kids" who are full-grown engineers... lol

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Amanda Barber
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 26, 2023

I always joked that I was a professional cat herder when I was a teacher...not a whole lot has changed. 😅 Project management was a pretty easy transition honestly! I was always very into technology, even while teaching, so I think that helped ease the shift, too. 

Hope you love the Team Playbook as much as I do!

Like Michelle Yip likes this
Michelle Yip May 17, 2023

Sometimes, being a scrum master makes me feel like a combination of 'Aunt Agony' + 'Team motivator (with a bag of tips and hacks) to boost the team' :)

Zim _Andrew Zimmerman_ __Appfire__
Community Leader
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April 26, 2023

How cool! I think group discussion facilitation is such a valuable skill in general, and discussions tend to be so much more impactful when there is a facilitator present. I didn't even know about the Play Facilitation training and certification. Congrats! And, thanks for sharing your experience here.

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Amanda Barber
Community Leader
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April 26, 2023

Thanks, Andrew! The outsider perspective was SO helpful for me. I think it's a good area for me to focus on developing more skills. I'd have expected it to be easier for me to just kind of "get" since I was a teacher, but facilitating meetings/Plays are a bit different with adults...usually. ;)

Zim _Andrew Zimmerman_ __Appfire__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 27, 2023

Totally, thanks so much for the insight.

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Mark Cruth
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 27, 2023

Sooooo coooool @Amanda Barber!!! I'm going to reach out to you to gather some additional feedback on the course as we're looking to revamp the facilitation course (version 2.0 🎉) and I would love to get your thoughts on it! 

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Christine P. Dela Rosa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 27, 2023

Amazing, @Amanda Barber! You breezed right through this course. And even though I feel like you've facilitated before, you still took in our observations and we're so impressed by your own style of facilitation. 

👏 👏 👏

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Amanda Barber
Community Leader
Community Leader
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April 28, 2023

Teaching was all facilitation - but, I'm rather new to facilitating with adults. Also, there's always room to grow and so much to learn from others in the same field. Again - I truly appreciate the feedback and can't wait to run another play!

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Summer.Hogan
Community Leader
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May 4, 2023

Thank you @Amanda Barber for this insightful article! I'll take a look and try this certification out! 

Like Christine P. Dela Rosa likes this
Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 4, 2023

I'd love to hear your thoughts if you proceed, @Summer_Hogan - this really has had an impact on my general facilitation. I just loved the outsider feedback!

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Dan Breyen
Rising Star
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May 6, 2023

I'm certainly leaning in this direction.  Thanks for the article.

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Amanda Barber
Community Leader
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May 17, 2023

I'd love to hear what you think, @Dan Breyen

Çiğdem Büyükaşik
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 8, 2023

I's nice to know it's worth the effort. Thanks for the inspiration.

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Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2023

I hope you'll give it a try! I'd love to hear your thoughts on it!

Michelle Yip May 17, 2023

I love the concept of receiving tailored feedback - it is really the enabler for growth. I'm inspired to give this a go!

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Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2023

I agree! It's hard to find good feedback and this definitely delivered! Can't wait to hear what you think!

Ram Kumar Aravindakshan _Adaptavist_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2023

Good article, thanks for sharing.

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Dam
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2023

great article 

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David Blank
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 12, 2023

A teammate and I were looking for the best way to school up on the Playbook and had no idea there was more formal training and a certification! This is great info! Thank you for sharing your experience @Amanda Barber 

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Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 12, 2023

I'd highly recommend the Ways of Working learning path for you and your team, @David Blank - https://university.atlassian.com/student/collection/850385/path/1962808

 

Thanks for the comment!

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Cinthia Catalani October 18, 2023

Thank you for sharing your experience. After 5 years, in 2022, I returned to work as a QA, now in the Jira Cloud. I noticed it was different from last time. It was Jira Align, maybe.

In January I became a Jira Org Admin. I was supposed to play this role for 3 months, in order to finish the migration to Cloud. After I watched over 400 videos on Jira and Agile on YouTube and tackled my customer's pain points, I am still here. Seems that I have played this role since I was a kid. And I loved it!

I am not sure if they will still keep with Jira or take me back to Analytics... I am wondering if I should invest in Jira Certifications... 🤔😉

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