I want to know the timestamp when a ticket moves from the backlog to the board.
I'm trying to extract this info, so I can ultimately find the how much time a ticket has gone from the 'To Do' status on the board until it in the 'Done' status.
Any way I can create this time field on the ticket itself? When I go to custom fields on the issue, all the time options have built in text fields, and I want this to automatically be calculated.
Hi @Vanessa Chatarjee ,
Status time is not a built-in functionaliy in Jira.
Our team at Bloompeak developed Status Time app for this exact need. Additionaly, once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project).
Here is the online demo link, you can see it in action and try. Hope it helps.
Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...
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