Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How To Get Timestamp of Ticket Transitioned From Backlog to Board?

I want to know the timestamp when a ticket moves from the backlog to the board.

I'm trying to extract this info, so I can ultimately find the how much time a ticket has gone from the 'To Do' status on the board until it in the 'Done' status. 

Any way I can create this time field on the ticket itself? When I go to custom fields on the issue, all the time options have built in text fields, and I want this to automatically be calculated.

1 answer

1 accepted

1 vote
Answer accepted
Bloompeak Support Marketplace Partner Oct 09, 2020

Hi @Vanessa Chatarjee ,

Status time is not a built-in functionaliy in Jira.

Our team at Bloompeak developed Status Time app for this exact need. Additionaly, once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project).

Here is the online demo link, you can see it in action and try. Hope it helps.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Team-managed projects

An update on team-managed projects customer feedback – November 2021

Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...

1,442 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you