Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,360,948
Community Members
 
Community Events
168
Community Groups

excessive delay for JIRA issue to be visible in Confluence Calendar.

Jira issues take up to 1 hour to become visible on Confluence calendar for a specific user... the calendar refresh doesn't effect visibility.

User has the same access as other users.

1 answer

0 votes
AnnWorley Atlassian Team Jun 07, 2017

Please let me know if the affected user has tried another browser or another computer. Another test would be to log into Confluence on their computer and see if the JIRA issues show for your user account.

Are you using Cloud or hosting the applications yourself? There is a similar bug open for both platforms, but the issue in the bug doesn't seem confined to one user: Eliminate lag time between setting date in JIRA field and seeing changes reflected on JIRA calendar

Hi Ann, thanks for the response... I can confirm I have tried ALL of your suggestions already...  this issue seems to be tied to the user.

We are using a Cloud instance.

AnnWorley Atlassian Team Jun 08, 2017

I think we have taken this as far as we can on a public forum. Please open a ticket at https://getsupport.atlassian.com and include the name of the affected user so Support can look for issues with the user's account.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Online AMA this week: Your project management questions answered by Jira Design Lead James Rotanson

We know that great teams require amazing project management chops. It's no surprise that great teams who use Jira have strong project managers, effective workflows, and secrets that bring planning ...

197 views 1 6
Read article

Atlassian Community Events