Entries for recurring events are multiplied with each synchronization

[WEAVE PSO]

We synchronized our Outlook Calendar with Confluence using Team Calendars and we are using the Team Calendars macro to share the calendar via a Confluence webpage but our calendar becomes saturated because every time Outlook synchronizes with Confluence, for every recurring event, a new entry is created in the calendar. The entries for recurring events are multiplied with each synchronization. How can we solve this problem?

[James Richards]

Hi,

That's a gnarly issue. Are you using an .ics to view the data in Outlook or the new CalDav? 

I can't see any bugs that might be related to this, so to fix this we might need to dig into the database to remove the extra entries.

As a start, please make sure you're running the latest version of Team Cal first.

Regards,
James

[WEAVE PSO]

Hi James,

thank you for your reply.

We are using the new CalDav implementation and tend not to work with ICS files unless it's absolutely essential.

We are running version 6.0.20.

Regards!

[James Richards]

Hello,

I've been going through other support tickets and recent Team Calendar bugs (https://jira.atlassian.com/browse/CONFSERVER-56020?jql=project%20%3D%20CONFSERVER%20and%20component%20%3D%20%22Add-ons%20-%20Team%20Calendar%22%20and%20text%20~%20%22outlook%20caldav%22) and I can't see anything similar.

We don't have many people on Outlook here so if possible, can you open a support ticket at https://support.atlassian.com/ so we can get really dig into this?

Regards,
James