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audience specific page customers be auto-subscribed for notifications

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July 24, 2020


In audience specific page want to skip below step for users which i add .Need users to be added by me to be automatically subscribed to status page notifications. As they are in 100's so difficult to ask & track each of them whether password step done or not .And they are customers so my responsibility to provide them some solution so that they start getting notified for incidents without them making any efforts.

Let me know if this is possible.

To setup your password to access the Cloud Operations Major Incident Notification status page, please use the following link:



2 answers

0 votes
Dawud Bey March 16, 2022



Other option which may help, bulk import the desired subscribers using a .csv file.
see import_subscribers_template.csv 

contents of the .csv file look like below

See the Statuspage Knowledge Base article about importing Subscribers at:,,,,,,,,,,,,,,
Note: this file is full of dummy data and should not be re-uploaded as an import.

Email Subscribers,,,,,,,,,,,,,,
type,email address,skip confirmation notification,component codes (optional),,,,,,,,,,,
SMS Subscribers,,,,,,,,,,,,,,
type,number,country,send this person a confirmation email?,component codes (optional),,,,,,,,,,
sms,20 7123 4567,gb,no,0bnr0wzc16dv;,,,,,,,,,,
sms,02 7213 4567,au,yes,0bnr0wzc16dv;n097s9kg06ry;,,,,,,,,,,
Webhook Subscribers,,,,,,,,,,,,,,
type,url,email address,send this person a confirmation email?,component codes (optional),,,,,,,,,,

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 27, 2020

Hi there,

You can provision Page Access users using our API

By setting "subscribe_to_components" to true, you will ensure they are automatically subscribed to components that have been assigned to them.

The other way to do it via the UI (audience>users>new user), just make sure to tick the box 'also subscribe this user to the components they have access to'.

The user will start getting notifications about new incidents, but if they want to login to statuspage and view full incident details, or manage their component subscriptions, they will have to have their account activated and password set first in order to do so.

If you wish to avoid using passwords, then you can use SSO, which will allow you to create users from IdP end, which will then be JIT provisioned in Statuspage on their first login attempt. One thing to bear in mind though with this setup, the users will only have their components assigned, but they will have to subscribe to them themselves manually if they wish to receive updates in the future.


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