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audience specific page customers be auto-subscribed for notifications

Hello 

In audience specific page want to skip below step for users which i add .Need users to be added by me to be automatically subscribed to status page notifications. As they are in 100's so difficult to ask & track each of them whether password step done or not .And they are customers so my responsibility to provide them some solution so that they start getting notified for incidents without them making any efforts.

Let me know if this is possible.

To setup your password to access the Cloud Operations Major Incident Notification status page, please use the following link:

 

 

1 answer

0 votes
Nikola Atlassian Team Jul 27, 2020

Hi there,

You can provision Page Access users using our API

https://developer.statuspage.io/#tag/page-access-users

By setting "subscribe_to_components" to true, you will ensure they are automatically subscribed to components that have been assigned to them.

The other way to do it via the UI (audience>users>new user), just make sure to tick the box 'also subscribe this user to the components they have access to'.

The user will start getting notifications about new incidents, but if they want to login to statuspage and view full incident details, or manage their component subscriptions, they will have to have their account activated and password set first in order to do so.

If you wish to avoid using passwords, then you can use SSO, which will allow you to create users from IdP end, which will then be JIT provisioned in Statuspage on their first login attempt. One thing to bear in mind though with this setup, the users will only have their components assigned, but they will have to subscribe to them themselves manually if they wish to receive updates in the future.


Regards,

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